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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
771 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 771 reviews

May 05, 2021

I was able to lease the car I waned which was the CadillacXT4.I love my SUV, very easy to handle and looks very sporty. My husband and I have purchased many vehicles from the Boucher Group over the More

by SUSANDKEMNITZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaled Samy
May 06, 2021 -

Boucher Cadillac of Waukesha responded

Congrats, Susan! Thank you for the wonderful review!

May 04, 2021

I did my research and knew exactly what I wanted, a 2015 Cadillac Escalade ESV. When I called, Don Jordan was very friendly and helpful. I explained what I wanted and he set up everything for me. When I got More

by James Youngblood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Jordan, John Morgan
May 06, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the positive review, James!

May 03, 2021

Great job on time and fixed the problem with no issues! Service manager check the system to ensure it was set up as required! Great job! More

by HAINEYJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
May 06, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

May 03, 2021

As per usual my buying experience was excellent!!!! All of the folks at Boucher Cadillac were very through and helpful. I have come to expect that as I have been buying vehicles from Boucher Dealerships f More

by nana fotsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jordon, Jim Kemp, Christopher Sollman
May 06, 2021 -

Boucher Cadillac of Waukesha responded

Nana - we are thrilled you had a positive buying experience with us!

April 28, 2021

Special thank you to Tim and team that provided service for our XT5, in and out same day, competitive price for new tires. Very satisfied. Thanks again- More

by MIKEBAUTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
May 06, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the review, Mike!

April 27, 2021

Our salesman was very knowledgeable regarding the car and it’s features. He was prompt for our appt. and very friendly. The dealership was clean and other sales associates were friendly. More

by TLSPLS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Crawford
Apr 27, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the review!

April 27, 2021

Great dealership very friendly & welcoming they were respectful of my time.the ease of purchase and the paper work( finance) was not stressful at all john was very easy to talk to. More

by WASHINGTON9958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Morgan
May 06, 2021 -

Boucher Cadillac of Waukesha responded

We are thrilled you had an easy and stress-free experience with us!

April 20, 2021

Dan is the best 5 stars!!!I did not care for gary (glad Dan is the best 5 stars!!! I did not care for gary (glad hes retired) been a customer for 11 years the snacks and soda are a plus thanks More

by GREENE.MECHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for your continued loyalty!

April 20, 2021

Brendan is a very knowledgeable, helpful and personable young man. He spent several hours with me helping me choose a vehicle. He also set up my Cadillac App for me. More

by maryfischer51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Crawford, John Morgan
Apr 27, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for sharing, Mary! It's great to hear Brenden took good care of you during your Cadillac buying experience.

April 19, 2021

Very professional. Everyone performed up to Cadillac standards. I have owned Cadillacs for 20 years. This is the best sales experience I have had. Bar none! More

by SCOTT@BIGRADIO.FM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Morgan, Bryanna Wade
Apr 27, 2021 -

Boucher Cadillac of Waukesha responded

Thanks, Scott!

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