Boucher Cadillac of Waukesha

I did my research and knew exactly what I wanted, a 2015 Cadillac Escalade ESV. When I called, Don Jordan was very friendly and helpful. I explained what I wanted and he set up everything for me. When I got Cadillac Escalade ESV. When I called, Don Jordan was very friendly and helpful. I explained what I wanted and he set up everything for me. When I got in we were greeted warmly by everyone. Ryan Young came and took over. He was very friendly as he walked us to the vehicle. He was very knowledgeable about the Escalade, he showed us all the features and stepped back to let us inspect it. I didn't feel rushed and was very comfortable. I feel we got a very good deal. Ryan then took us to John Morgan for financing. John was fantastic. You hear stories about the "finance guy" but he was nothing like that. He took time to explain, in detail, everything i would be paying for with no pressure to get "add ons". I did get a warranty but he didn't push it on me, he gave me the information i needed to make an informed decision and i felt happy with my choice. I would definitely recommend them if you're looking for a quality vehicle and i plan to use them in the future for my next purchase. More

Great job on time and fixed the problem with no issues! Service manager check the system to ensure it was set up as required! Great job! Service manager check the system to ensure it was set up as required! Great job! More

As per usual my buying experience was excellent!!!! All of the folks at Boucher Cadillac were very through and helpful. I have come to expect that as I have been buying vehicles from Boucher Dealerships f of the folks at Boucher Cadillac were very through and helpful. I have come to expect that as I have been buying vehicles from Boucher Dealerships for over 50 years!!!! Obviously "satisfied customer". My new Cadillac XT6 is really quite nice and very comfortable. It helps that it is similar in driving experience to my Boucher Buick Enclave which proceeded it. My salesman Chris Sollman was very helpful. Obviously when I am in need of a new vehicle in the future, I will be back to Boucher!!!!! More

Special thank you to Tim and team that provided service for our XT5, in and out same day, competitive price for new tires. Very satisfied. Thanks again- for our XT5, in and out same day, competitive price for new tires. Very satisfied. Thanks again- More

Our salesman was very knowledgeable regarding the car and it’s features. He was prompt for our appt. and very friendly. The dealership was clean and other sales associates were friendly. it’s features. He was prompt for our appt. and very friendly. The dealership was clean and other sales associates were friendly. More

Great dealership very friendly & welcoming they were respectful of my time.the ease of purchase and the paper work( finance) was not stressful at all john was very easy to talk to. respectful of my time.the ease of purchase and the paper work( finance) was not stressful at all john was very easy to talk to. More

Brendan is a very knowledgeable, helpful and personable young man. He spent several hours with me helping me choose a vehicle. He also set up my Cadillac App for me. young man. He spent several hours with me helping me choose a vehicle. He also set up my Cadillac App for me. More

Dan is the best 5 stars!!!I did not care for gary (glad Dan is the best 5 stars!!! I did not care for gary (glad hes retired) been a customer for 11 years the snacks and soda are a plus thanks Dan is the best 5 stars!!! I did not care for gary (glad hes retired) been a customer for 11 years the snacks and soda are a plus thanks More

Very professional. Everyone performed up to Cadillac standards. I have owned Cadillacs for 20 years. This is the best sales experience I have had. Bar none! standards. I have owned Cadillacs for 20 years. This is the best sales experience I have had. Bar none! More

Dan and Sandy were great My car was completed in a reasonable amount of time, the facility including bathroom was nice and clean. The area where the snacks and coffee are were nickels filled. reasonable amount of time, the facility including bathroom was nice and clean. The area where the snacks and coffee are were nickels filled. More