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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
771 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 771 reviews

February 19, 2021

Is very good dealer atenden geat im very happy with the services supot mi very we’ll all peaple is very nice I recomenden this dealer More

by FRANCISCOFLORES711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Feb 25, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the review!

February 15, 2021

I love this dealership - Joe Hacker is the best! Usually the service is Excellent! Very disappointed in the service dept this time. I have leased 6 Cadis, 2 Chevys, & 1 GMC from Boucher; I kind of know how More

by SLWRUCK4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dan Colla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Boucher Cadillac of Waukesha responded

SLWRUCK4, thank you for brining this to our attention. Unfortunately, we are unable to find your full name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, Tim Palmstein, at 262-754-9600 so we can go the extra mile and make things right. We hope to hear from you soon.

February 11, 2021

Good people to work with, Brendan walked me through the process without any issues. All of my questions were answered enough that I went away happy More

by samersbay
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Samy , Brendan Crawford, John Morgan
Feb 25, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review!

February 06, 2021

From the moment I walked in, the team there made me feel welcomed. What I thought was a longshot, ending up being a great experience and I am the Happy & Proud owner of a new 2020 Escalade!!! More

by nmcgeejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Boucher Cadillac of Waukesha responded

Enjoy your new 2020 Cadillac Escalade! Please reach out if there is anything else we can do for you!

February 03, 2021

Dan was extremely helpful in coordinating the service needs of my truck. Everyone was very friendly and efficient. I am satisfied and will be back in the future. More

by Danny P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Boucher Cadillac of Waukesha responded

We are thrilled you were satisfied with your service here at Boucher, Danny! We look forward to your next visit.

February 02, 2021

Chris and Sammy were great and very easy to work with. I am very happy with everything! They made my experience great and made everything very easy. More

by GOMEZ.MEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman
Feb 08, 2021 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your positive experience with us!

February 01, 2021

The team at Boucher Cadillac of Waukesha was excellent to work with in buying our used vehicle. Very knowledgeable about the vehicle, helpful and professional More

by SCHNEIDERS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Severson, John Morgan
Feb 01, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the kind review!

January 31, 2021

I don't usually do reviews but the team at Boucher Cadillac was great. From my salesman Chris to the sales manager Keith and finally the finance guy John, they were great! More

by Pete K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sollman, John Morgan
Feb 01, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review, Pete! It's great to hear you enjoyed your experience here at Boucher.

January 20, 2021

Quick and efficient - excellent service. The entire service department (writers and techs) abided by the mask mandate and it is appreciated as we continue to deal with the pandemic. More

by jrose_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bogacki
Feb 25, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the review! We are glad you had a safe and comfortable experience with us!

January 20, 2021

Great team! Pat McInerney (absolutely BEST salesperson), and the rest of the sales and service team are superb! The team worked to deliver the perfect vehicle for my wife, Jane. More

by NOWICKI392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McInerney, (6 Stars)
Jan 20, 2021 -

Boucher Cadillac of Waukesha responded

We are thrilled you enjoyed your experience with Pat! Thank you for sharing.

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