Boucher Cadillac of Waukesha

I love this dealership - Joe Hacker is the best! Usually the service is Excellent! Very disappointed in the service dept this time. I have leased 6 Cadis, 2 Chevys, & 1 GMC from Boucher; I kind of know how the service is Excellent! Very disappointed in the service dept this time. I have leased 6 Cadis, 2 Chevys, & 1 GMC from Boucher; I kind of know how the cars perform. My XT5 is currently veering left daily (7 times in a 5 mile stretch) and feels like I'm driving bald tires on ice. I was told to come back in March when the snow melts (?) the car can't see the lane markers on the road. If that's true why aren't all my other cars veering off? How come I've never had this problem with the other 8 GM cars we've own(ed). I do not appreciate be talked to in a condoscending manner, like I'm an idiot. I pray I don't have an accident. Apparently the problems are all in my imagination. More

Good people to work with, Brendan walked me through the process without any issues. All of my questions were answered enough that I went away happy process without any issues. All of my questions were answered enough that I went away happy More

From the moment I walked in, the team there made me feel welcomed. What I thought was a longshot, ending up being a great experience and I am the Happy & Proud owner of a new 2020 Escalade!!! welcomed. What I thought was a longshot, ending up being a great experience and I am the Happy & Proud owner of a new 2020 Escalade!!! More

Dan was extremely helpful in coordinating the service needs of my truck. Everyone was very friendly and efficient. I am satisfied and will be back in the future. needs of my truck. Everyone was very friendly and efficient. I am satisfied and will be back in the future. More

Chris and Sammy were great and very easy to work with. I am very happy with everything! They made my experience great and made everything very easy. am very happy with everything! They made my experience great and made everything very easy. More

The team at Boucher Cadillac of Waukesha was excellent to work with in buying our used vehicle. Very knowledgeable about the vehicle, helpful and professional work with in buying our used vehicle. Very knowledgeable about the vehicle, helpful and professional More

I don't usually do reviews but the team at Boucher Cadillac was great. From my salesman Chris to the sales manager Keith and finally the finance guy John, they were great! Cadillac was great. From my salesman Chris to the sales manager Keith and finally the finance guy John, they were great! More

Quick and efficient - excellent service. The entire service department (writers and techs) abided by the mask mandate and it is appreciated as we continue to deal with the pandemic. service department (writers and techs) abided by the mask mandate and it is appreciated as we continue to deal with the pandemic. More

Great team! Pat McInerney (absolutely BEST salesperson), and the rest of the sales and service team are superb! The team worked to deliver the perfect vehicle for my wife, Jane. and the rest of the sales and service team are superb! The team worked to deliver the perfect vehicle for my wife, Jane. More

Very nice experience purchasing an XT5 as a gift for my wife. They put the car in the showroom, had a bow on it, and surprised her with a sold sign that had her name on it. When she came in she saw the car wife. They put the car in the showroom, had a bow on it, and surprised her with a sold sign that had her name on it. When she came in she saw the car she wanted in her colors etc. and the salesman, Joe Hacker, told her the bad news was that it was sold. Then he told her the good news was that it was sold to her. Lots of fun and a nice surprise for her. Great people to work with. More