Boucher Cadillac of Waukesha

Gary Hug does a great job in service. He is always very informative and upfront about keeping your vehicle running strong. Has made a lifetime customer out of me. informative and upfront about keeping your vehicle running strong. Has made a lifetime customer out of me. More

Staff in service area were professional and kept us updated on the issue with our vehicle. Gary answered all our questions and if he did not have the answer he checked with the technician. updated on the issue with our vehicle. Gary answered all our questions and if he did not have the answer he checked with the technician. More

We had a wonderful experience at the Boucher Cadillac. Bryanna was so helpful and very knowledgeable about the XT5. She spent a lot of time showing us all of the features of the car. So glad we drove al Bryanna was so helpful and very knowledgeable about the XT5. She spent a lot of time showing us all of the features of the car. So glad we drove almost an hour to come to this dealership. worth the drive! More

Ryan in sales was great, the Financial guy wasn’t. Very poor customer service. Switched cadillac dealers. Delivery wasn’t anything to be excited about. Missing items damage to Escalade. poor customer service. Switched cadillac dealers. Delivery wasn’t anything to be excited about. Missing items damage to Escalade. More

Great customer service, clean dealership, and friendly staff. The best car buying experience by far! they worked with our budget, and offered a loaner car while our new (used) car had a recall fixed at an staff. The best car buying experience by far! they worked with our budget, and offered a loaner car while our new (used) car had a recall fixed at another dealership. Chris took our car to the other dealership for us! More

The service efficient and on time. Too bad Cadillac 7 months to get the parts for their recall. Yeh yeh yehyeh thats 25now ok ok. Silly rule. months to get the parts for their recall. Yeh yeh yehyeh thats 25now ok ok. Silly rule. More

My inside windshield was not washed ! More repair was needed, but had to be ordered. Other than that everything was great. So I shall return. needed, but had to be ordered. Other than that everything was great. So I shall return. More

the work was fine but I was disappointed that the car wasn't washed and the tech left some kind of lube on the rims that I had to clean off when I arrived home. In the past Boucher has been much better m wasn't washed and the tech left some kind of lube on the rims that I had to clean off when I arrived home. In the past Boucher has been much better making sure the car was clean when I picked it up. More

great service and car wash too! Able to diagnose the problem easily and were able to fix quickly while I waited. Happy with the service. problem easily and were able to fix quickly while I waited. Happy with the service. More

Always pleased with service and friendliness of staff and feel confident that my vehicle is being well taken care of. and end up with a complimentary car wash. and feel confident that my vehicle is being well taken care of. and end up with a complimentary car wash. More