Boucher Cadillac of Waukesha

2 - 5 stars and 1 - 2 star Dan and Tim in service were both excellent to work with in setting up the appointment and working with me to get the car fixed. When I went to pick i Dan and Tim in service were both excellent to work with in setting up the appointment and working with me to get the car fixed. When I went to pick it up On a Saturday morning, I had a warning light on saying the suspension needs service which is what was supposed to be fixed. Gary in service gave very short answers and came across as if I was an inconvenience. When I asked why he was being rude, he said he wasn't but trying was to do 3 things at once. I asked for his business card. He tried to give me Dan's but I said no I wanted his. Instead of handing it to me, he threw it on the counter in front of me. Ending up have to get the manager involved. More

It turned out fine. It took a while to wrangle an appointment to repair the squealing brakes on my brand new XT4. In the end however the work was done well, and everyone It took a while to wrangle an appointment to repair the squealing brakes on my brand new XT4. In the end however the work was done well, and everyone was professional and frendly. More

My experience at boucher cadillac was the absolute best. I told Ms. Wade-Gardner what i wanted in a vehicle and she made it happen. I told Ms. Wade-Gardner what i wanted in a vehicle and she made it happen. More

answered all my questions. pleasant to work with. The dealer and established a long relationship prior to finding the vehicle specs. I was looking for. I'm very pleased with the professalism of the s The dealer and established a long relationship prior to finding the vehicle specs. I was looking for. I'm very pleased with the professalism of the staff. They made the sale go very smooth. I look forward to seeing them on my car care plan appiontments. More

PLEASANT AND EFFCIENT WAS WELL TAKEN CARE OF .........DEALERSHIP HAD SNACKS AND REFRESHMENTS WHILE WAITING..NOT ALL DEALERSHIPS DO NOW .........CAR WAS READY QUICKLY AN WAS WELL TAKEN CARE OF .........DEALERSHIP HAD SNACKS AND REFRESHMENTS WHILE WAITING..NOT ALL DEALERSHIPS DO NOW .........CAR WAS READY QUICKLY AND A JOB WELL DONE ..WOULD RECOMMEND YOU TO OTHERS............. More

Great service after sale Dealership sales helped us find the right car. Tough, but fair negotiation process. Service after the sale is the reason I would go back and recommend Dealership sales helped us find the right car. Tough, but fair negotiation process. Service after the sale is the reason I would go back and recommend to others. On a purchase of a 2012 SRX we had electrical problems in less than 1 week, which they repaired for us. Then, one week after this, we had a rear end leak which ended up being caused by a bad rear axle which they also took care of. Very thankful! This could have been a nightmare purchase at many other dealerships. This was third car bought from Boucher family of dealerships and I'm sure it won't be my last. More

Bought car online They were always professional and easy to get a hold of when I called. Was able to buy the car and have my sister pick it up on her way to my home. They were always professional and easy to get a hold of when I called. Was able to buy the car and have my sister pick it up on her way to my home. More

Boucher Cadillac’s sales and service department have very engaging staff. They are very willing to help and to answer questions. Ryan Young was very helpful and look forward to working with him in the futu engaging staff. They are very willing to help and to answer questions. Ryan Young was very helpful and look forward to working with him in the future. More

Outstanding customer service. This was my first experience leasing a car, also I had never driven a Cadillac before. I loved the car when I got in it and the test drive made me sec This was my first experience leasing a car, also I had never driven a Cadillac before. I loved the car when I got in it and the test drive made me secure in the decision to lease this car. My lease advisor, Ryan Young, walked me through the process. After possession, Ryan has remained in communication with me to answer any questions and to ensure that I am happy with my decision. Cole, financial associate, walked me through all of that evil paperwork. Of course, I understand the need for all the forms and signatures, but Cole made it a pleasant experience. Christina, at the front door, was so professional and called me by name when I first walked in. Made me feel so comfortable. More

Excellent Service I brought my Cadillac in for service and I found your service excellent. They even helped me with my bill as with this virus, money is tight. It meant I brought my Cadillac in for service and I found your service excellent. They even helped me with my bill as with this virus, money is tight. It meant everything to me. I would recommend it to everyone. Thanks again. Roxanne Graham More