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Boucher Cadillac of Waukesha
Waukesha, WI
771 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 771 reviews
June 30, 2020
2009 Mazda purchase Wonderful experience! Everyone involved in the process was very helpful, informative, and friendly. Especially during this the COVID pandemic the made Wonderful experience! Everyone involved in the process was very helpful, informative, and friendly. Especially during this the COVID pandemic the made everything very easy and prepared all documentation online. The process was very smooth, detailed, and clean. Couldn’t be happier or more grateful. Thank you! More
by CLAIRE_KRUEGER
Verified Customer
June 29, 2020
2021 Escalade Purchase The dealership made purchasing a new Escalade exceptionally ease despite the Covid-19 pandemic. All preparation was done electronically, and then the The dealership made purchasing a new Escalade exceptionally ease despite the Covid-19 pandemic. All preparation was done electronically, and then the car was delivered at the same time as the final paperwork was signed. Someone knowledgeable with the car features spent 2 hours with us going through everything to ensure we understood it and that certain features like the hot spot were set up. Thank you! More
by BRIAN.HASTINGS
Employees Worked With
Dave Allard, Samy Khaled, Jim Kemp
June 29, 2020
Very helpful Very, helpful, polite, informative, precise, and has answers or suggestions if I have questions or any uncertainties. . Great service every time I vis Very, helpful, polite, informative, precise, and has answers or suggestions if I have questions or any uncertainties. . Great service every time I visit the dealership. More
by RSLOAN2
Employees Worked With
June 29, 2020
AC Repair Had to bring my Escalade in for an AC issue. AC is now cooling properly and very cold! Always a satisfied customer when working with Gourde Boucher Ca Had to bring my Escalade in for an AC issue. AC is now cooling properly and very cold! Always a satisfied customer when working with Gourde Boucher Cadillac. More
by Chris P
June 28, 2020
Awesome staff, very professional! Bought my 1st car from there, and had a really good experience with them....would highly recommend them as your next car purchase there, and had a really good experience with them....would highly recommend them as your next car purchase More
by HARIS.M51
June 27, 2020
Concierge Service Timely concierge service. Vehicle was picked up for warranty maintenance.No fees charged. Vehicle was returned later in the same day. Great service, n Timely concierge service. Vehicle was picked up for warranty maintenance.No fees charged. Vehicle was returned later in the same day. Great service, no hassles. More
by CASCIOLI
Employees Worked With
Gary Hug
June 27, 2020
Great service very professional all work completed always confident of not having problems after I have left the shop. I would recommend to others to go there always confident of not having problems after I have left the shop. I would recommend to others to go there More
by FCHIEF_WI
Employees Worked With
Gary Hug
June 27, 2020
oil change nice nice xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxx xxx xxx xxx xxx xxxs xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx xxx xxx nice nice xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxx xxx xxx xxx xxx xxxs xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xx xxx xxx More
by L.TALSKY
Employees Worked With
Gary Hug
June 27, 2020
Routine Oil Change Routine oil change also had them look at brakes. No additional issues found. Waited for car in comfortable waiting room. Everyone was super friendl Routine oil change also had them look at brakes. No additional issues found. Waited for car in comfortable waiting room. Everyone was super friendly and professional. It was a quick and painless experience. More
by LIZ.K
Employees Worked With
Gary Hug
