Boucher Cadillac of Waukesha

PLEASANT AND EFFCIENT WAS WELL TAKEN CARE OF .........DEALERSHIP HAD SNACKS AND REFRESHMENTS WHILE WAITING..NOT ALL DEALERSHIPS DO NOW .........CAR WAS READY QUICKLY AN WAS WELL TAKEN CARE OF .........DEALERSHIP HAD SNACKS AND REFRESHMENTS WHILE WAITING..NOT ALL DEALERSHIPS DO NOW .........CAR WAS READY QUICKLY AND A JOB WELL DONE ..WOULD RECOMMEND YOU TO OTHERS............. More

Great service after sale Dealership sales helped us find the right car. Tough, but fair negotiation process. Service after the sale is the reason I would go back and recommend Dealership sales helped us find the right car. Tough, but fair negotiation process. Service after the sale is the reason I would go back and recommend to others. On a purchase of a 2012 SRX we had electrical problems in less than 1 week, which they repaired for us. Then, one week after this, we had a rear end leak which ended up being caused by a bad rear axle which they also took care of. Very thankful! This could have been a nightmare purchase at many other dealerships. This was third car bought from Boucher family of dealerships and I'm sure it won't be my last. More

Bought car online They were always professional and easy to get a hold of when I called. Was able to buy the car and have my sister pick it up on her way to my home. They were always professional and easy to get a hold of when I called. Was able to buy the car and have my sister pick it up on her way to my home. More

Boucher Cadillac’s sales and service department have very engaging staff. They are very willing to help and to answer questions. Ryan Young was very helpful and look forward to working with him in the futu engaging staff. They are very willing to help and to answer questions. Ryan Young was very helpful and look forward to working with him in the future. More

Outstanding customer service. This was my first experience leasing a car, also I had never driven a Cadillac before. I loved the car when I got in it and the test drive made me sec This was my first experience leasing a car, also I had never driven a Cadillac before. I loved the car when I got in it and the test drive made me secure in the decision to lease this car. My lease advisor, Ryan Young, walked me through the process. After possession, Ryan has remained in communication with me to answer any questions and to ensure that I am happy with my decision. Cole, financial associate, walked me through all of that evil paperwork. Of course, I understand the need for all the forms and signatures, but Cole made it a pleasant experience. Christina, at the front door, was so professional and called me by name when I first walked in. Made me feel so comfortable. More

Excellent Service I brought my Cadillac in for service and I found your service excellent. They even helped me with my bill as with this virus, money is tight. It meant I brought my Cadillac in for service and I found your service excellent. They even helped me with my bill as with this virus, money is tight. It meant everything to me. I would recommend it to everyone. Thanks again. Roxanne Graham More

2009 Mazda purchase Wonderful experience! Everyone involved in the process was very helpful, informative, and friendly. Especially during this the COVID pandemic the made Wonderful experience! Everyone involved in the process was very helpful, informative, and friendly. Especially during this the COVID pandemic the made everything very easy and prepared all documentation online. The process was very smooth, detailed, and clean. Couldn’t be happier or more grateful. Thank you! More

AC Repair Had to bring my Escalade in for an AC issue. AC is now cooling properly and very cold! Always a satisfied customer when working with Gourde Boucher Ca Had to bring my Escalade in for an AC issue. AC is now cooling properly and very cold! Always a satisfied customer when working with Gourde Boucher Cadillac. More

2021 Escalade Purchase The dealership made purchasing a new Escalade exceptionally ease despite the Covid-19 pandemic. All preparation was done electronically, and then the The dealership made purchasing a new Escalade exceptionally ease despite the Covid-19 pandemic. All preparation was done electronically, and then the car was delivered at the same time as the final paperwork was signed. Someone knowledgeable with the car features spent 2 hours with us going through everything to ensure we understood it and that certain features like the hot spot were set up. Thank you! More

Very helpful Very, helpful, polite, informative, precise, and has answers or suggestions if I have questions or any uncertainties. . Great service every time I vis Very, helpful, polite, informative, precise, and has answers or suggestions if I have questions or any uncertainties. . Great service every time I visit the dealership. More