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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
772 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 772 reviews

June 05, 2020

Diagnosed and replaced a BCM on a 1989 Deville The vast majority of other shops would not want to touch this repair. Big thanks to the dealership. Though not the cheapest endeavor, it was done righ More

by Kellenb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Palmstein
Jun 09, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

June 04, 2020

Very nice to deal with! We felt no pressure to buy but we were pleased with the deal we received Had service done promptly and to our satisfaction More

by BRADYANDPAT
Recommend Dealer
Yes
Employees Worked With
Bob Viall
Jun 09, 2020 -

Boucher Cadillac of Waukesha responded

Brady & Pat, Thank you for the review! It's awesome to hear you had an easy and efficient buying experience with us! Please feel free to reach out if there is anything else we can do for you!

June 02, 2020

I am enjoying the new car. The dealership and its employees are very helpful. I think that Joe Hacker is very helpful and he wants to meet your needs for a new car. More

by TKRUKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Jun 09, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your kind words! We are happy to hear you enjoyed working with Joe and we definitely hope to see you again in the future!

May 30, 2020

Ryan and Jim were phenomenal and very patient in working with me (for months) until we found the right new vehicle at the right price! This is our second vehicle from Boucher, and they are great to work wit More

by T. G.
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Kemp
Jun 03, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you enjoyed your experience working with Ryan and Jim! Thanks for the review!

May 22, 2020

Very personable. Seems to care about meeting your expectations and financial requirements. This the second car leased from dealer by me since husband died three and half years ago More

by LINDA.AUBRY
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami who handled my paperwork. Rate 5 stars
Jun 02, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for the review, Linda!

May 22, 2020

excellent service. friendly and clean environment As always, thanks to Dan for great service as my service advisor. made sure he got me in short notice to take care of a couple of small problems. appr More

by JOHN.BERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Boucher Cadillac of Waukesha responded

We appreciate the review, John!

May 20, 2020

Excellent Customer Service! Thank you to Gary and the team for helping me with getting my vehicle back on the road. Service was quick, and reasonable. Gary was amazing! He kept m More

by Danny P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jun 01, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the positive rating, Danny! We hope to see you again in the future!

May 20, 2020

I had a great experience, it was like I was talking to my brothers, and they gave me a car for my 16th birthday, just a awsome experience, I'll recomend them to anyone who wants to by a knew vehicle 😁😁 More

by SAMDAWSON768
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman
Jun 02, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for the positive review! We are thrilled you had an awesome experience, Sam!

May 19, 2020

Thank you for making a difficult decision very easy Our Sales Representative, Bob Viall, was outstanding to deal with. He was very professional and easy to work with. All of our questions and concerns More

by GARYBERRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Leonovicz, Bob Viall
Jun 01, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled Bob provided you with an easy and enjoyable car-buying experience, Gary!

May 18, 2020

Thank you for the timely and friendly service! Boucher made the process of my oil change so smooth. I will definitely recommend this location go friends and family! More

by Rrohde
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Jun 01, 2020 -

Boucher Cadillac of Waukesha responded

It was our pleasure! We appreciate your review and recommendation!

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