Boucher Cadillac of Waukesha

We had a wonderful experience at the Boucher Cadillac. Bryanna was so helpful and very knowledgeable about the XT5. She spent a lot of time showing us all of the features of the car. So glad we drove al Bryanna was so helpful and very knowledgeable about the XT5. She spent a lot of time showing us all of the features of the car. So glad we drove almost an hour to come to this dealership. worth the drive! More

Ryan in sales was great, the Financial guy wasn’t. Very poor customer service. Switched cadillac dealers. Delivery wasn’t anything to be excited about. Missing items damage to Escalade. poor customer service. Switched cadillac dealers. Delivery wasn’t anything to be excited about. Missing items damage to Escalade. More

The service efficient and on time. Too bad Cadillac 7 months to get the parts for their recall. Yeh yeh yehyeh thats 25now ok ok. Silly rule. months to get the parts for their recall. Yeh yeh yehyeh thats 25now ok ok. Silly rule. More

Great customer service, clean dealership, and friendly staff. The best car buying experience by far! they worked with our budget, and offered a loaner car while our new (used) car had a recall fixed at an staff. The best car buying experience by far! they worked with our budget, and offered a loaner car while our new (used) car had a recall fixed at another dealership. Chris took our car to the other dealership for us! More

My inside windshield was not washed ! More repair was needed, but had to be ordered. Other than that everything was great. So I shall return. needed, but had to be ordered. Other than that everything was great. So I shall return. More

the work was fine but I was disappointed that the car wasn't washed and the tech left some kind of lube on the rims that I had to clean off when I arrived home. In the past Boucher has been much better m wasn't washed and the tech left some kind of lube on the rims that I had to clean off when I arrived home. In the past Boucher has been much better making sure the car was clean when I picked it up. More

great service and car wash too! Able to diagnose the problem easily and were able to fix quickly while I waited. Happy with the service. problem easily and were able to fix quickly while I waited. Happy with the service. More

Always pleased with service and friendliness of staff and feel confident that my vehicle is being well taken care of. and end up with a complimentary car wash. and feel confident that my vehicle is being well taken care of. and end up with a complimentary car wash. More

Took my SUV in for a recall and Gary Hug took good care of me. Arranged for a loaner for me so I could get to work. I picked up my vehicle just before closing time, and Brendan greeted me in the parking of me. Arranged for a loaner for me so I could get to work. I picked up my vehicle just before closing time, and Brendan greeted me in the parking lot and took the time to show me into the building and personally brought the vehicle to me. Amazing customer service. Thank you! More

Dan was very helpful and informative about my service visit. The service was prompt and courteous. Dan was proactive to pre-schedule needed services on my next visit. Keep up the great work! visit. The service was prompt and courteous. Dan was proactive to pre-schedule needed services on my next visit. Keep up the great work! More