Boucher Cadillac of Waukesha

I love my new Cadillac & was treated wonderfully! The sales, financial & service departments always go beyond to make sure I’m happy! They work with me to make sure I’m happy! sales, financial & service departments always go beyond to make sure I’m happy! They work with me to make sure I’m happy! More

Consistently excellent service Brought vehicle in for some recall work and an oil change. Gary Hug mentioned that there was a suggested service on the fuel injectors. Gary never r Brought vehicle in for some recall work and an oil change. Gary Hug mentioned that there was a suggested service on the fuel injectors. Gary never recommends anything unless it is required, and I have come to trust his judgement and recommendations. Gary is an asset to the Boucher organization. More

Great Customer Service Experience Our Yukon XL needed front differential work, a new water pump and other overdue service. Gary coordinated all of the work, helped get me a great Cadi Our Yukon XL needed front differential work, a new water pump and other overdue service. Gary coordinated all of the work, helped get me a great Cadillac loaner and had the repairs finished per schedule. Great communication and customer service. More

Always professional and goes the extra mile to give me the luxury experience. I was allowed to drive a brand new 3-row Cadillac for my 4 boys. So grateful 😊 the luxury experience. I was allowed to drive a brand new 3-row Cadillac for my 4 boys. So grateful 😊 More

Purchase of xt5 Everything went smooth, except they told me the car was at a different location , and it would be 30- 45 minutes until they had the car. I had an appo Everything went smooth, except they told me the car was at a different location , and it would be 30- 45 minutes until they had the car. I had an appointment 2 days ahead of time at 11:45. I didn’t see the car until after 2. The whole process took way too long. But I have the car now and love it. More

Very nice people Ryan young was very Very nice people Ryan young was very patient,kind,knowledgeable. Not at all pushy great guy!!!!! To my finance guy was terrific easy to talk to mad Very nice people Ryan young was very patient,kind,knowledgeable. Not at all pushy great guy!!!!! To my finance guy was terrific easy to talk to made you feel confident Hats off to all at Boucher More

Very helpful with any problem or concern I actually enjoyed, dealing with Gary Hug. He dealt with concerns in a friendly and informative manner. I have had dealings with him and others at I actually enjoyed, dealing with Gary Hug. He dealt with concerns in a friendly and informative manner. I have had dealings with him and others at Boucher,, and it's always the same friendly, professional and very helpful. I enjoy my Cadillac and they keep that way! I also, talked to my salesman , Joe Hacker. Same thing, friendly, helpful and professional. He takes time with me and answers my questions. More

Joe and Jim did a great job as allways. I am very pleased. Your finance guy was great to. My family has purchased more than 21 new Cadillacs and four new Chevrolets from Boucher. We plan on staying with you. Your finance guy was great to. My family has purchased more than 21 new Cadillacs and four new Chevrolets from Boucher. We plan on staying with you. More

Gary seemed annoyed that he had to help me. I got the impression I interrupted something more important that he was doing. He was very flip when I questioned why it would take 2 hrs for an oil c I got the impression I interrupted something more important that he was doing. He was very flip when I questioned why it would take 2 hrs for an oil change. I’ll probably do Jiffy Lube next time. Those boys are always smiling and cheerful. More

Professional and Friendly Dealership I have a long customer of this dealership and the service I receive is always good to above others I have went too. The attention to understanding the I have a long customer of this dealership and the service I receive is always good to above others I have went too. The attention to understanding the problem or the routine service work is always addressed in a timely and professional manner. There is always a follow-up update so know what the cost etc. and cost from the dealership. One of the best is Mr. Gary Hug. More