Boucher Chevrolet of Waukesha

I had a great experience, spending minimal time at the dealership while receiving excellent service in a timely manner. dealership while receiving excellent service in a timely manner. More

Diane Tompkins and Eddie Cabric went out of their way to make my purchase a smooth process. I had to travel several hours to pick up the pick up and everything was arranged prior to the day of the sale whic make my purchase a smooth process. I had to travel several hours to pick up the pick up and everything was arranged prior to the day of the sale which was very helpful. Diane was very helpful and very responsive with any requests I had or questions and took care of everything. She did a great job. More

Consistently gives impeccable service and is clear in their explanations of what work they are doing. their explanations of what work they are doing. More

I did not like the service I received from the contract manager. She held my car for almost two weeks after receiving my down payment and the funds from the bank. Originally she stated I would be get my ca manager. She held my car for almost two weeks after receiving my down payment and the funds from the bank. Originally she stated I would be get my car within a week and when that day came I did not receive my suv. The contract manager stated that this was their corporate policy but I called several of the other locations and both other locations stated I could leave the same day with a car. I also asked other customers who purchased a vehicle through that dealership and those customer stated they were allowed to leave the same day with the vehicle they purchased. The suv tires were not filled to the industry standard. Overall this was my worst experience buying a car. I would not purchase another vehicle from this dealership nor will I recommend this dealership to anyone else. More

To expensive. To accessive . Don't like the prices for service or repairs s.o.p To accessive . Don't like the prices for service or repairs s.o.p More

We came from suburban Chicago to look at a 2018 Toyota Avalon. Very nice vehicle. We were able to test drive the vehicle with the sales person in the vehicle. The only item that I wasn’t pleased with were Avalon. Very nice vehicle. We were able to test drive the vehicle with the sales person in the vehicle. The only item that I wasn’t pleased with were the two marks on the back bumper. Before I came in, I saw the marks on the internet. it looks like someone struck the Toyota from behind. I wished the marks could have been fixed before I came to the dealership I know this would have been hard since this was a Chevy dealership. I enjoyed coming to the dealership and was treated well. I appreciate the hard work from everyone involved with the sale of the Toyota. I would purchase another vehicle from Boucher. More

Ordered new fob for 2012 Malibu 174. 00… never was told there was a 175.00 chg for programming… never again 00… never was told there was a 175.00 chg for programming… never again More

Polite customer service. Mechanics knowledge questionable. Spend 3k an left with same problem. Just changing parts and charging. Mechanics knowledge questionable. Spend 3k an left with same problem. Just changing parts and charging. More

I bought a used Chevrolet Silverado 3 years ago from you dealership. The moment I got the vehicle it has given me problems. I have been stranded on two different occasions. Once after it was supposedly f dealership. The moment I got the vehicle it has given me problems. I have been stranded on two different occasions. Once after it was supposedly fixed, only two months after purchasing it. Just recently I spent 7,000 dollars from you for a brand new transmission because it was shaking and shuddering while driving. They said it also needed spark plugs as well as they were never replaced. My question to you is how in the world did this vehicle pass your multipoint inspection??? Since I bought it it has cost me upwards of 10,000 dollars in repairs. Needless to say I will not be buying another vehicle from you ever again. More

Everyone was great and easy to work with. They were very easy to set up an appointment with and were able to answer all the questions I had. The experience was very smooth and I was never pre They were very easy to set up an appointment with and were able to answer all the questions I had. The experience was very smooth and I was never pressured into anything. Looking forward to continuing to do business with the team. More