Boucher Chevrolet of Waukesha

I was extremely satisfied with Diane's knowledge and expertise in handling all my questions and concerns. She is an excellent saleswoman and an assest to the Boucher dealership. She makes one feel ver expertise in handling all my questions and concerns. She is an excellent saleswoman and an assest to the Boucher dealership. She makes one feel very comfortable and is not at all high pressure and helps you make a good decision for your needs and desires. All in all it was a very comfortable working relationship and all the other people I dealt with from finance to management were very professional and accommodating. More

Everyone was very nice and friendly. I feel my questions were answered with honesty. I was provided with information that was extremely helpful even when I didn't ask for it. This was my first time buying a were answered with honesty. I was provided with information that was extremely helpful even when I didn't ask for it. This was my first time buying a brand new car. I will go back to this dealership for my next one!! More

We are giving this rating because we are totally satisfied with Boucher Cheverolet in Waukesha. Everyone was very pleasant and helpful. We can honestly say we have never had such a wonderful salespe satisfied with Boucher Cheverolet in Waukesha. Everyone was very pleasant and helpful. We can honestly say we have never had such a wonderful salesperson as we had in Diane Tompkins for buying a car. There was no coercing, she told it like it was with no pressure to buy and very honest about everything. She was very experienced in the Sonic. We had no questions by the time we left. She is very personable and it was like we had known her forever. Totally made a huge difference. We would totally recommend this dealership to our friends and family! Many thanks Jim and Judy Cox More

My experience there was great from start to finish. The sales associate took his time to help me find the right car at the right price. I would definitely recommend friends and family to Boucher Cheverolet sales associate took his time to help me find the right car at the right price. I would definitely recommend friends and family to Boucher Cheverolet and actually already have. More

I had a great experience with Jerry Basey in Sales. I purchased a used Honda Element for a good price. Jerry was easy going, friendly, and I didn't feel any pressure to make a decision before I was ready purchased a used Honda Element for a good price. Jerry was easy going, friendly, and I didn't feel any pressure to make a decision before I was ready. I highly recommend dealing with Jerry. He was great! More

I was in the market for a new vehicle because my present one was at that time of needed repairs. It was needing tires,brakes, a battery, etc. I broused the internet and located several dealerships with one was at that time of needed repairs. It was needing tires,brakes, a battery, etc. I broused the internet and located several dealerships with vehicles I was interested in. I visited some of the dealers before Boucher Chevrolet. Once there, I was treated with courtesy and respect. The reduced price of the new vehicle and the allowance for my present one were in conformity which I had learned for these on the internet. I was also given a tour of the dealership which was a first. My whole experience with Boucher was something I had never had before. More

I needed to trade in my car because I couldn't afford to pay for the repairs on it. My husband and I talked to different people about places to go in the Milwaukee area that were reliable. We heard many bad pay for the repairs on it. My husband and I talked to different people about places to go in the Milwaukee area that were reliable. We heard many bad things about Wilde Toyota but heard great reviews about Boucher Chevrolet. We were eager to make an appointment once we found a car online that we were interested in. About 2 minutes after I put in my online request through their website, I received a call from a very friendly, helpful salesman named Jacob Rapinchuk. Since we had dealt with some sketchy salesmen in the past, it was refreshing to hear from Jacob. We set up an appointment and the moment we walked in the door we knew this was the place for us! Jacob greeted us with a warm smile and hand shake and was ready to work with us! He was having a very busy night hopping between us and another couple but he managed to make time for each of us. We felt like we were the only ones there! He did everything he could to get us in a safe and reliable vehicle. Though I was very picky about what I wanted he assured me that the car I purchased was the best deal. He did not want me leaving the store without a car that had a warranty on it. Due to my car having steering issues we were adamant about driving away with a new vehicle that night. Jacob was willing to stay until way past his normal hours to make that happen for us. Although we were not able to completely finalize the loan that night, he put dealer plates on our new car and let us take it for a couple days until we came back in to finalize the loan. He was very willing to go the extra mile for us whenever we needed it! He was never pushy and never made you feel like you were just another sale to him. He genuinely cared about us and it showed! We have already recommended him to our friends and family and would be happy to deal with him in the future. If you can, request him by name! We hope you have as good of an experience with Boucher as we did! More

I was recently involved in a head on car accident. My present 2002 Acura TL was totaled. My '02 Acura TL ran like a charm I had no plans on replacing it before the accident. Jacob understood my situatio present 2002 Acura TL was totaled. My '02 Acura TL ran like a charm I had no plans on replacing it before the accident. Jacob understood my situation never did he try to push me instead he told me the take my time and he would take care of everything. The internet site was very easy to manage the carfax was there and I was able to see many pictures. It was like being there. This is the first time I picked out a car over the internet. Jacob added that personnal touch. Thank you Boucher Chev for having Jacob on your team. Pati Greenlees More

When we first arrived, the salesman came to us right away and was friendly. Thats where the good ends. We waited for at least 2 hours for them to get the paper work ready for us. As we were sitting and waiti and was friendly. Thats where the good ends. We waited for at least 2 hours for them to get the paper work ready for us. As we were sitting and waiting, we saw our salesman walk past several times with out even looking at us. Seems like once they new we were going to buy the Denali, they no longer cared we were there. It is a used truck and I know there is risk involved in buying used, but they refused to fix the ABS issue they knew about. Now it's 3 weeks later and I just had to get the vehicle towed home ( I think it's the fuel pump). I will NEVER go back there. More

My husband and I are very impressed with Boucher Chevrolet in Waukesha. We recently purchased our 5th car from them. I was very impressed with our salesman Darrell B. He was very friendly and outgoi Chevrolet in Waukesha. We recently purchased our 5th car from them. I was very impressed with our salesman Darrell B. He was very friendly and outgoing, but not pushy. We felt comfortable with him right away and being that he was so easy going, helped us to relax and therefore making it easier to find what we were looking for. While we were waiting to see Patrick in the Finance Department, we were made comfortable in the waiting area, and everyone was very friendly to us, which again made the waiting easier to do. Patrick took care of the financing part for us. He was friendly and let us know up front what was going on and what he needed from us. He explained everything to us so that we could understand the terms of the loan, and worked well with us to finish up the final paperwork so that we could take our car home that day. Our experience was that of feeling very important to them although there were many other people around looking at cars, etc. we felt that we mattered and that is how they were treating everyone, and that is what keeps us coming back. People who know what they are doing, and who keep you abreast of what is happening and who treat you as if you really matter to them, that you aren't just numbers on an invoice, but that you are real people, that is what you will find at Boucher Chevrolet Waukesha. One thing I did want to say about the Service Department is that they are really good, they know there business, they keep us informed when they are working on our vehicles, and let us know upfront what kind of cost we are looking at and we have been very satisfied with them. More