Boucher Chevrolet of Waukesha - Service Center

Positive Joseph was professional and cares about customer service. He informs you of the process even when it is out of his control. Unfortunately my new 20 Joseph was professional and cares about customer service. He informs you of the process even when it is out of his control. Unfortunately my new 2019 Silverado has started the transmission shutter. GM needs to resolve this issue and just replace all transmission once the problem started instead of the time spend investigating. I hold GM responsible for not alerting the consumer. More

Long due to strike Overall the the dealership handle the issues well. But overall I will no be buying another fm car with the strike it caused a three weekly delay to ge Overall the the dealership handle the issues well. But overall I will no be buying another fm car with the strike it caused a three weekly delay to get a single use bolt So dealership was great department sucked. More

Quick and Easy Thank you for being so fast with my vehicle. I was in a rush and I know you all were busy and I really appreciated that. Thanks again!! Thank you for being so fast with my vehicle. I was in a rush and I know you all were busy and I really appreciated that. Thanks again!! More

Wave me in. I love the large bay door that rolls up as I arrive, Makes me feel valued. This was for routine maintenance, oil brake adjustments and there was a d I love the large bay door that rolls up as I arrive, Makes me feel valued. This was for routine maintenance, oil brake adjustments and there was a digital screen display issue which Ron simply corrected by hitting menu and a few clicks to reactive the info. I thought it might be a costly screen replacement. The service was reasonably quick and a free wash left us with a shiny Equinox. I never go elsewhere than Boucher for my Chevy service. I am a Multi vehicle customer here for 20 years. More

Recalls and Warranty work My repairs were done as quickly as possible and the staff was professional as well as helpful. Joseph always goes out of his way to make it a pleasan My repairs were done as quickly as possible and the staff was professional as well as helpful. Joseph always goes out of his way to make it a pleasant experience and have things go as smoothly and quickly as possible. More

Dealer I liked how the dealership took ownership of the problem and rectified it. They got my trust back the way they handled it. Good work! I liked how the dealership took ownership of the problem and rectified it. They got my trust back the way they handled it. Good work! More

Great service The service we get on all 3 of our vehicles is always good! Knowledgeable and friendly staff. Service is done in the estimated time given. Thanks for The service we get on all 3 of our vehicles is always good! Knowledgeable and friendly staff. Service is done in the estimated time given. Thanks for all you do! More

60 K Maintaince Cabin filter changed prematurely, but for good reason. Glad they checked it!!! This is the reason I trust them. And efficient for scheduled appointme Cabin filter changed prematurely, but for good reason. Glad they checked it!!! This is the reason I trust them. And efficient for scheduled appointments. TY. More

Great Service, Professional Staff I have had nothing but great experiences with Matt Warpinski and his service team at Boucher. Although I didn't have the pleasure of purchasing my ve I have had nothing but great experiences with Matt Warpinski and his service team at Boucher. Although I didn't have the pleasure of purchasing my vehicles there, I trust them for repairs to my Silverado and Trailblazer. From Mercedes, Justin, Ron, Corey, Tyler & Tyler the entire staff is friendly, professional and very knowledgeable. I'll continue to use them for oil changes, tires and whatever else I encounter on my quest for 300K miles. Thanks Boucher! More

Maintenance All went well, Justin was great to work with!! Service took a little time and received a phone call letting me know it would be done the next morning. All went well, Justin was great to work with!! Service took a little time and received a phone call letting me know it would be done the next morning. That was appreciated!! More