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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,070 Reviews

1,070 Reviews of Boucher Chevrolet of Waukesha - Service Center

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June 07, 2023

Very knowledgeable staff informed me off all that's was going on mad decisions easy. Fast service but a nice area to wait and be entertained also had snacks and refreshments. All around great service!! More

by STORMRDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Jun 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 31, 2023

We had a great buying experience. Sales was low-key, but at the same time, Patrick, our salesman was very knowledgeable about the car and its features. We got a good Traverse at a g More

by ALLENMUNDT
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darek Dolecki - Finance
Jun 01, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much, Allen, for your kind words for Patrick and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

May 17, 2023

We have been coming back to Boucher for several years because of the consistent, great service. More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, Kurt, we look forward to having you as a valued customer for many years to come!

May 11, 2023

Excellent job. Samantha was courteous. Car was completed quickly and did a nice job keeping it clean. More

by christopherconnelly51984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 12, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you, Christopher, for your business and this review. We're happy to hear that Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2023

Too many times I come in for repairs and you find issues each and every time that are NOT in need of repairs (I find this out by factchecking) and in 2 cases, charged me when the recalls and your mistakes s More

by JHAYETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
May 13, 2023 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Obernberger, Service Manager 262-549-1000

May 09, 2023

For a car I bought new at this dealership, under warranty, I was told it would be a week before they could even read the check engine code and that they don't have a loaner. They also offered no he More

by Nick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
May 13, 2023 -

Boucher Chevrolet of Waukesha responded

Nick, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger, Service Manager 262-549-1000

May 08, 2023

The service was good, but I still need sometime to evaluate the long run. Thanks. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
May 08, 2023 -

Boucher Chevrolet of Waukesha responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

May 08, 2023

Very good! Fast and efficient. Video walk through by the service tech was awesome!!! It really helped to picture things. More

by SHAWNABUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Jess Hendren
May 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 22, 2023

Always get my car in promptly at the scheduled time and finish the work in the time stated More

by JLKELSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane
Apr 23, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2023

Boucheron could not determine the electrical problem in my 2016 Corvette. They gave up. When I picked up the car the technician was too busy to talk to me. More

by ejanecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 19, 2023 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger, Service Manager 262-549-1000

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