Boucher Hyundai of Waukesha

Awesome service department. Fast and efficient. Friendly, knowledgeable staff. No complaints. Will recommend to others. Thank you! knowledgeable staff. No complaints. Will recommend to others. Thank you! More

Great customer service every time I have service done. Always so friendly and speedy with the service. Always so friendly and speedy with the service. More

They were great keeping me up to date on my warranty work and awesome to purchase same vehicle from me at an excellent price. Everyone was kind and courteous. and awesome to purchase same vehicle from me at an excellent price. Everyone was kind and courteous. More

Dominic our salesperson was very friendly and helpful. Everyone was very welcoming. The dealership was clean and bright. Dominic worked hard to get us the vehicle we wanted at a time when cars are hard Everyone was very welcoming. The dealership was clean and bright. Dominic worked hard to get us the vehicle we wanted at a time when cars are hard to come by. More

This is why I’ve purchased 8 cars over the years always great service and sales department great service and sales department More

Better than expected.Took care of us in timely manner.Was prompt in getting our car in. prompt in getting our car in. More

The service was very very good. All my questions were answered and everyone was friendly and professional. answered and everyone was friendly and professional. More

We had recall work done. We didn’t have the recall equip on our vehicle. Brought at in at 8:45 am, rep called at 11:18 am to say we didn’t have the equip. Said he take care of it. Called at 12:13 pm to say on our vehicle. Brought at in at 8:45 am, rep called at 11:18 am to say we didn’t have the equip. Said he take care of it. Called at 12:13 pm to say the work was done. I asked, “The car is ready?” Yes was the reply. Went in at 12:45 pm to pick it up. Not ready…didn’t know where the keys/packet is. Go to the cashier. Not packet. Talk to another rep. D old are that NO work had been done. Asked where the car is. Being washed, in. 5-6 minute cycle. Still waiting 15 minutes later. Rep kept arguing about why the car wasn’t ready in time. He was irritating with his lame excuses. I told him to stop talking a number of times. He wouldn’t stop! (FYI— the surest way to de-escalate a cust serve issue to to stop talking when asked!) He got his feelings hurt and went to his manager to complain about me. Still waiting for my car. It was eventually delivered to me at 1:06 pm…almost one hour after the rep said it was “ready to pick up!” More

We couldn’t be more happy with the purchase of our new vehicle from (Boucher) Hyundai. Jessica in the sales department was a pleasure to work with from the very first phone call to us leaving the lot with vehicle from (Boucher) Hyundai. Jessica in the sales department was a pleasure to work with from the very first phone call to us leaving the lot with our new Palisade. She was extremely helpful, attentive, and informative. We would definitely do business again with Jessica and Boucher Hyundai. More

Great dealership,not only works with you on the purchase but still continues to meet all of your service needs. Excellent and knowledgeable staff. but still continues to meet all of your service needs. Excellent and knowledgeable staff. More