Boucher Hyundai of Waukesha

I love coming here for any service work that I need for my car. They always do a great professional job and keep me informed with future service recommendations and are always so friendly and helpful. my car. They always do a great professional job and keep me informed with future service recommendations and are always so friendly and helpful. More

My buying experience with Alex was very positive. He was respectful in understanding what I wanted and where I was coming from and respected Covid 19 guidelines. He did not drive an annoying sales pitch but respectful in understanding what I wanted and where I was coming from and respected Covid 19 guidelines. He did not drive an annoying sales pitch but answered all my questions and I ended up getting a vehicle I’m very pleased with. More

Excellent caring and helpful Dawn was so helpful and patient when explaining and demonstrating all the new features of my new Sonota. She answered questions willingly and with en Dawn was so helpful and patient when explaining and demonstrating all the new features of my new Sonota. She answered questions willingly and with enthusiasm. More

Great service in a timely manner. Went to parts depot and picked up air and cabin filter that I want to install. Also 3 bottles of injector cleaner picked up air and cabin filter that I want to install. Also 3 bottles of injector cleaner More

Awesome Mike our salesman was just awesome and easy to work with, always putting our interest and concerns first. Rafael in financing was great, very pleasan Mike our salesman was just awesome and easy to work with, always putting our interest and concerns first. Rafael in financing was great, very pleasant experience and will look at this dealership when looking for a car again. More

Go to Fawn, She won't do you Wrong! Fawn is knowledgeable, direct, and incredibly helpful. I tried lots of dealerships, and they can't even touch the quality of service with Fawn and Ra Fawn is knowledgeable, direct, and incredibly helpful. I tried lots of dealerships, and they can't even touch the quality of service with Fawn and Rafael. All my questions were answered in a personalized manner that help to ease any anxiety I had. Rafael doesn't fool around when it comes to getting you the best financial option available. Fawn went above and beyond to give great service. I will be back for my next car. You just earned a customer for life! More

It took longer than expected to be helped, even though several employees were talking with one another. I was surprised not to see anyone wearing a mask. several employees were talking with one another. I was surprised not to see anyone wearing a mask. More

All parties involved worked with me and made sure I left with the vehicle I wanted. I would recommend this location to my family/friends. with the vehicle I wanted. I would recommend this location to my family/friends. More

I am very displeased with what happened yesterday. I had scheduled an oil change over 3 weeks ago online, and had the email confirmation with me. I was told I did not have an appointment and they were doubl scheduled an oil change over 3 weeks ago online, and had the email confirmation with me. I was told I did not have an appointment and they were double booked and might not be able to take care of my vehicle. This is the 3 Rd time this has happened to me. Every time I scheduled my appointment online. The worst part is that they acted like it was my fault and I was told that I should have called to confirm my appointment because they have trouble with the online scheduling. I took a day of vacation to get this done, so I was not rescheduling. The did eventually take me but I was there over 2 hours. If this had been the first time ok, but 3 times. I was told I needed new brakes but I am going elsewhere for the service. I have 3 or 4 more oil changes that are covered with my extended warranty but I may just say screw it and pay somewhere else. If you have the ability to schedule on line and it isn't working properly that is not the customer's fault. More

OK but expensive Randy Worked with me on what was to be done to my satisfaction. He did not press to get other things done.which I appreciate. Randy Worked with me on what was to be done to my satisfaction. He did not press to get other things done.which I appreciate. More