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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,055 Reviews

2,055 Reviews of Boucher Hyundai of Waukesha - Service Center

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February 04, 2021

Check-in was easy. Since I waited, the wait area was important--snacks and beverages were greatly appreciated! Jean Sommers was wonderful; when things were going to take longer than expected, Jean Somme More

by giltatge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 04, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for sharing about your experience!

February 03, 2021

Work I've had done seems to have been done well and on time. But it takes WAY too long to get in for service. More

by patmatt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson Vega is the first service person I've experienced who I'd rate 5 stars. Patient, thorough, gracious.
Feb 15, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback and review. Please reach out to our Service Manager, John Diez, at 262-522-1000 if you would like to discuss this further.

February 02, 2021

Boucher Hyundai is always professional and courteous to all my needs. Thorough explanation to my questions and very pleased I had gone there for my sales and service needs. More

by SRICHARDS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez, Jean Sommers
Mar 04, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for your kind review!

January 29, 2021

I was taken care of immediately and all was explained clearly. The waiting area was clean and comfortable. My vehicle was finished quickly and the car wash was great More

by MJLJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 04, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

January 29, 2021

Most definitely....always kind and courteous. Communication is always straightforward. If there is any change to course of action there is prompt and concise communication. More

by CYNTHIA.VIOLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz
Jan 29, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for sharing, Cynthia!

January 29, 2021

They were helpful and good. aaaaaaaa bbb ccc ddd eee fff ggg hhh jjj kkkl hhh jjj jjjnnn nnn nnn nnn nnn nnn nnn nn More

by FMPAULUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for the review.

January 27, 2021

Very consistent in their high level of service and communication with customers. The entire team there works very hard and is always focused on service. More

by jregner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Dianov, Fawn Delaney, John Diez, Randy Malitz, Jean Sommers
Jan 29, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for the positive review!

January 26, 2021

Customer service has been nothing but amazing! I finally feel like my car is safe to drive with my child in the car. They kept me updated every step of the way! More

by Kasey S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jan 29, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for sharing, Kasey!

January 26, 2021

Easy pick up and drop off. Shuttle readily available. Good customer service. Only wish I could schedule online...I had trouble doing so thru the mobile app and played phone tag with the service dept for More

by Jito
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jan 29, 2021 -

Boucher Hyundai of Waukesha responded

We appreciate your feedback and review.

January 25, 2021

Excellent service as usual. I was actually one half hour early and I still was able to drive in even though I was not correct on my scheduled appointment time. More

by BLieungh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 29, 2021 -

Boucher Hyundai of Waukesha responded

Thanks for the 5-stars!

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