Boucher Hyundai of Waukesha - Service Center

Fast service My only issue is it is hard to get an appointment within 2 weeks. Have to schedule further out like 3-4 weeks. Usually service is fast and professiona My only issue is it is hard to get an appointment within 2 weeks. Have to schedule further out like 3-4 weeks. Usually service is fast and professional. More

Just didn’t care After having my car for 2.5 months I get in my car to see my back spare tire flap up. My seats down. My tire pressure low and not even a fill up on ga After having my car for 2.5 months I get in my car to see my back spare tire flap up. My seats down. My tire pressure low and not even a fill up on gas. I had to call you to check in on my vehicle never the other way around. After 2 months and I call again it was like oh yeah we have that car we need to rebuild an engine on. I never heard from you and after that call my car would magically be done a Few days later to then get a call that there are parts missing and it would be yet another week. How is this possible if you have been working on it for months? Sorry wish I didn’t need to write this but I felt like my situation wasn’t a priority and then to get my car back the way I did... it’s like no one looked it over before handing back to me. More

Service They took very good care of me when I came in and they took care of all my vehicles needs, kept me informed and did it all in a timely matter They took very good care of me when I came in and they took care of all my vehicles needs, kept me informed and did it all in a timely matter More

Known problem...oil leak - 2nd time this year There is a known oil leak on 2012 Hyundai Santa Fe, which Hyundai won't help with the repair. They should pay for the labor. $2100.00 in labor is ab There is a known oil leak on 2012 Hyundai Santa Fe, which Hyundai won't help with the repair. They should pay for the labor. $2100.00 in labor is absolutely ridiculous! This was the SECOND time in 2019 we had it in for oil leak. So roughly $4,000 in repairs for a known problem. No recalls on the 2012, but recalls on all other years. Service person said we were over warranty at 113,000 miles. Well we are only at 103,000 miles. 3000 over! Which we were not over when we had it in, in February for the first oil leak. But we got a great deal, 10% off, saving $238.00. You've lost a loyal customer who came there for all repairs since we purchased brand new. Will not recommend Hyundai to anybody!! More

Oil change Kind on the ball staff-ie: Alicia in service was great- nice waiting room with snacks- popcorn - beverages-tv/ WiFi/- they are competitive eg: match o Kind on the ball staff-ie: Alicia in service was great- nice waiting room with snacks- popcorn - beverages-tv/ WiFi/- they are competitive eg: match or beat other tire quotes. Free car was at end if service and a snack left in car. All nice touches More

Routine maintenance Brought my Hyundai Elantra in for an oil change, tire rotate and needed rear shocks. Dan Doble communicated with me each step of the way, as I had dro Brought my Hyundai Elantra in for an oil change, tire rotate and needed rear shocks. Dan Doble communicated with me each step of the way, as I had dropped off my vehicle. Very professional, service was done on time without any issues. More

Oil change and tire rotation. It was easy to make the appointment and I was taken care of promptly. Any necessary purchases were addressed prior to service being done. Everyone wa It was easy to make the appointment and I was taken care of promptly. Any necessary purchases were addressed prior to service being done. Everyone was ver cordial. More

unable to fix car You had my car for 44 days and I still have the same problem I too it in for Makes no sense to me that you are unable to fix a warning light You had my car for 44 days and I still have the same problem I too it in for Makes no sense to me that you are unable to fix a warning light More

Quick, reliable, thorough service I appreciated the thorough inspection and quick oil change / tire rotation service, as well as the car wash! Thanks for explaining my new-to-me vehicl I appreciated the thorough inspection and quick oil change / tire rotation service, as well as the car wash! Thanks for explaining my new-to-me vehicle's recommended mile maintenance. More

Oil change Needed oil change. Was told a cover was plastic missing, wanted to charge us almost $400, but cover most likely left off after last oil change there. Needed oil change. Was told a cover was plastic missing, wanted to charge us almost $400, but cover most likely left off after last oil change there. Offered a car wash, they didn’t wash it. 2nd time this happened. More