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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,042 Reviews

2,042 Reviews of Boucher Hyundai of Waukesha - Service Center

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December 23, 2019

STUPENDOUSLY WONDERFUL! Didn’t take long at all, polite, friendly and professional! And what a great looking crew as well. I recommend this shop to anyone who wants their car More

by HEYDEENIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kuczkowski, Henry Kruchko, John Diez, Randy Malitz, Mike Radmer, Jean Sommers, Collin Mansell, Elliot Glassman
Dec 26, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for the review!

December 22, 2019

Excellent Service Department This team has the knowledge, skill, and most importantly, the determination to keep your older vehicle running for hundreds of thousands of miles. I’ More

by Anonymous-123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Randy Malitz, Dave Wieting, Brad Olson, Collin Mansell
Dec 23, 2019 -

Boucher Hyundai of Waukesha responded

It is an absolute pleasure reading all your kind words about our dealership! We appreciate your business and loyalty! Please don't hesitate to contact us if there is anything else we can help you with moving forward. We look forward to your next visit!

December 20, 2019

Moonet Professional, efficient and personal. Particularly fond of the shuttle service that allows me to go home while the car is being worked on. Always tre More

by TSCLOUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith who drives the shuttle., Jean Sommers
Dec 20, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for the positive review!

December 20, 2019

Long wait Everytime I have gone it they always tell me I don't have an appointment. Then they look around for 5 minutes and finally tell me 'oh yeah here it is' More

by MADELYNHACHTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Randy Malitz
Dec 20, 2019 -

Boucher Hyundai of Waukesha responded

Thank you for sharing. We value our customer's feedback and know that there is always room for improvement. Please don't hesitate to contact our Service Manager, John Diez, at 262-522-1000 to discuss this situation further. We hope you will give us another chance in the future.

December 20, 2019

Polite, courteous, informative. From the time we arrived until the time we left. We were treated with respect. The staff kept us informed. We were not pressured to do any additional More

by bigdaddypj69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter
Dec 23, 2019 -

Boucher Hyundai of Waukesha responded

Thank you for your kind words about our dealership! It makes us so happy to hear you were treated with respect from the whole Boucher Staff! Please let us know if there is anything else we can help you with!

December 19, 2019

Recent Oil Change & Tire Rotation Service was performed courteously and promptly (as always). John Diez handled the customer intake. The waiting room was clean & comfortable. Enjoyed t More

by SLP4668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez
Dec 19, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for the review! John always strives to provide every customer with quality service, so it is great to hear he was able to do just that. Please let us know if there is anything else we can help you with moving forward!

December 19, 2019

Bad service Bought a 2014 Avalon paid cash for it. A week later battery had to be replaced. Called dealership and got the run around. I’ll never do business with More

by Millertooskan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Kuczkowski
Dec 20, 2019 -

Boucher Hyundai of Waukesha responded

We are very sorry to hear about the situation you are describing. Unfortunately, we are unable to find your name in our system. Please contact our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this situation in more detail. We hope to hear from you soon.

December 18, 2019

First oil change on new vehicle Friendly staff. Nice waiting room. Lots of refreshments. Took as long as I was quoted and free car wash after oil change. Was waiting on as soon as I More

by KAREN_KUDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez
Dec 18, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for sharing, Karen!

December 16, 2019

Swas good. I am happy. My oil was changed and stuff they washed the car, saws good. They changed filters, this swas good to yah. More

by WINDLAKEDALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Dec 17, 2019 -

Boucher Hyundai of Waukesha responded

Thanks for the review!

December 16, 2019

Trailer hitch Thank you for fixing my trailer hitch debacle, I truly appreciate you for getting me in on a Friday afternoon and making it happen before the weekend. More

by Trudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz
Dec 17, 2019 -

Boucher Hyundai of Waukesha responded

It was our pleasure! Please don't hesitate to contact us if there is anything else we can help you with!

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