Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,055 Reviews of Boucher Hyundai of Waukesha - Service Center
Recall I was in for a recall. Alicia was friendly and knowledgeable. Everything was better and faster than expected. Jim and Steve showed me a Genesis G90 pe I was in for a recall. Alicia was friendly and knowledgeable. Everything was better and faster than expected. Jim and Steve showed me a Genesis G90 per my request to compare to my 2015. More
Great service! Friendly staff! This is a great dealership. From sales to service, I won’t go elsewhere. I trust them completely and it’s a pleasure to work with everyone. This is a great dealership. From sales to service, I won’t go elsewhere. I trust them completely and it’s a pleasure to work with everyone. More
Staff and work. The staff is wonderful, kind and explain great. They tell all that needs to be done, how it will take and asks if there are any questions. The staff is wonderful, kind and explain great. They tell all that needs to be done, how it will take and asks if there are any questions. More
The experience was good, but, could have been better. My overall experience with the service department was good, but it could have been better. I do appreciate them putting the new engine in the car, but My overall experience with the service department was good, but it could have been better. I do appreciate them putting the new engine in the car, but, I am still left with a car that was damaged while being serviced at your dealership. The former only happened after I spent a lot of time and gas traveling over 20 miles (each way) on multiple occasions to get it resolved. However, during my last visit to get the service center, I do not feel like I was treated fairly by the manager, John. I felt like John showed a lack of regard for both the time and frustration that I suffered during this entire ordeal. He actually told me to put tape on my front fender that was damaged during service there.he showed an total lack of regard for trying to get that issue fixed. I will be consulting with my car insurer about what options can be taken about the latter issue. More
Friendly Service & Quality Workmanship I am a loyal customer of Boucher Hyundai. The Service Technicians do excellent work. The Consultants are friendly and professional. They really listen I am a loyal customer of Boucher Hyundai. The Service Technicians do excellent work. The Consultants are friendly and professional. They really listen and keep you apprised of the progress with the maintenance work as well as any unforeseen service needs and expenses. Since I have to wait for my car, I really appreciate that they complete the work on time and oftentimes, earlier than expected. More
Hyundai recall programming to monitor engine performance My wife was treated well and the work was completed in a short time period. Thank you very much for the professional warranty recall work. My wife was treated well and the work was completed in a short time period. Thank you very much for the professional warranty recall work. More
Timely and good service. I was very pleased with the service I received.The jobs were Completed before the time scheduled. The staff were very friendly and helpful. I reall I was very pleased with the service I received.The jobs were Completed before the time scheduled. The staff were very friendly and helpful. I really liked the popcorn in the waiting room. I would be happy to recommend this service department. More
Very quick for an oil change. Service was great!!! Great service plus I had popcorn while waiting!!! Not used to having to pay for anything at all though. My last warranty covered absolutely everythin Great service plus I had popcorn while waiting!!! Not used to having to pay for anything at all though. My last warranty covered absolutely everything for the 3 years of the lease. Will have to get used to paying for service More
Great service Every time my car needs service I take it back to Boucher. They're always helpful and make it easy to get my car repaired. They also don't talk down Every time my car needs service I take it back to Boucher. They're always helpful and make it easy to get my car repaired. They also don't talk down to me because I'm a woman. (Other places have treated me poorly because of this) Thanknyou Boucher! More
Great service t Dan once again took care of my car, kept me up today on tbd progress and cost. He listen to my concern and made sure I left with my car updated with Dan once again took care of my car, kept me up today on tbd progress and cost. He listen to my concern and made sure I left with my car updated with the required maintenance More