Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,039 Reviews of Boucher Hyundai of Waukesha - Service Center
Good work professional Explain what is needed to get problems solved. Randy is always ready to do whatever it takes to get vehicle in proper condition. Explanation is very Explain what is needed to get problems solved. Randy is always ready to do whatever it takes to get vehicle in proper condition. Explanation is very easy to understand More
Amazing Drove in and service was excellent. Jean Sommers is great to work with. The entire process was simple and easy. I will be back for future appointments Drove in and service was excellent. Jean Sommers is great to work with. The entire process was simple and easy. I will be back for future appointments. More
Great Service! Had a check engine light on. Problem was taken care of at less cost than estimated. Also had an oil change and tire rotation. All was done in a tim Had a check engine light on. Problem was taken care of at less cost than estimated. Also had an oil change and tire rotation. All was done in a timely manner. More
Repair of headlight blinker and recall issues Ms Alicia Gunter and Mr Randy Malitz were very professional , helpful and responsive . Communication excellent . Technical problems with work , need Ms Alicia Gunter and Mr Randy Malitz were very professional , helpful and responsive . Communication excellent . Technical problems with work , need to return several times did make some aspects of experience less than satisfactory , but Alicia and Randy both helped to make things work . Great people . Ability to get loaner car easily was very helpful . Need to replace entire headlight at significant cost seems very non user friendly with these cars for what should be a bulb or bulb and socket change. Cost of parts and need to return several times frustrating but service representatives : they were as accommodating as possible . Would continue to use them for service . . More
Excellent experience Dan Doble is an asset to your service department. He is extremely helpful and courteous. He makes sure when I have my car there for service I feel lik Dan Doble is an asset to your service department. He is extremely helpful and courteous. He makes sure when I have my car there for service I feel like a valued customer! Thanks Dan and Boucher! More
Excellent, friendly service I will go nowhere else for service.or to purchase a car. Boucher is tops! They are sensitive to customer needs from the sales department to service! I will go nowhere else for service.or to purchase a car. Boucher is tops! They are sensitive to customer needs from the sales department to service! More
great first time experience I was able to drive right in and was checked in by Randy. He was very polite and fairly quick (he did have a lot to enter into the system), and even I was able to drive right in and was checked in by Randy. He was very polite and fairly quick (he did have a lot to enter into the system), and even went out and brought the loaner car right up to the door for me. He called about an hour before I needed my car, to let me know it was ready. Aleica took great care of me when I came in to pick up my car, and because it was "out back", she went out and brought it right up to the door for me. As far as I can tell, everything I needed done to the vehicle was done, and the bill was almost exactly what Randy said it would be. Great first time experience with the service department, and I will definitely be back! More
No heat Told them the issue. They found the problem and informed me on what they were going to do. Was told of another issue, yet they did not fix it until Told them the issue. They found the problem and informed me on what they were going to do. Was told of another issue, yet they did not fix it until telling me. We decided to forgo that. Cannot say that for another dealer, who went ahead and did without informing me. Was done same day, radiator back flush, and works great!!! More
Excellent service by everyone in the service department all work was completed on time car was washed also thanks again Dan for your great service by everyone in the service department all work was completed on time car was washed also thanks again Dan for your great service More
Fast, reliable, friendly service Have always had my Santa Fe’s serviced there and the service people have been top notch. Haven’t been coerced Inyo any extra services I didn’t need, P Have always had my Santa Fe’s serviced there and the service people have been top notch. Haven’t been coerced Inyo any extra services I didn’t need, Prompt and courteous service each time. Comfortable waiting area with snacks and drinks while you wait. More