Boucher Hyundai of Waukesha - Service Center

Mixup with scheduling I was very satisfied with the treatment that I received by the service department. I had made an appointment online but I must not have done it correc I was very satisfied with the treatment that I received by the service department. I had made an appointment online but I must not have done it correctly because they had no record of my appointment. They were very accommodating and managed to service my vehicle anyway. I did not even notice a delay in the service because they the service was done in a very reasonable amount of time. PLUS, how can you go wrong with a free car wash? More

Got my car fixed in one day. At a time that I could tell the service department was extremely busy, they were able to get my car in and fixed in one day. Randy is excellent. He is At a time that I could tell the service department was extremely busy, they were able to get my car in and fixed in one day. Randy is excellent. He is always super friendly and makes sure everything is taken care of. I appreciate how well I am treated when I’m at Boucher Hyundai. More

Oil change & tire rotation I was very satisfied. Everything was done on time. Friendly service and even washed my car. I’d recommend Boucher to anyone who is looking for a car I was very satisfied. Everything was done on time. Friendly service and even washed my car. I’d recommend Boucher to anyone who is looking for a car More

Great service Brought my car in for scheduled maintenance. Service personnel were very courteous. Work was done ontime and very close to estimated charges. Service Brought my car in for scheduled maintenance. Service personnel were very courteous. Work was done ontime and very close to estimated charges. Service waiting area was very clean. More

bad oil changes My fluids are never filled, or topped off like they claim to do. They check the box but my fluids are still where they were when I brought the car in My fluids are never filled, or topped off like they claim to do. They check the box but my fluids are still where they were when I brought the car in. More

Engine replacement I had my engine rod bearings go out on a 2013 Hyundai while it out of town over the weekend. Worked with Randy Malitz who coordinated,with the shop I had my engine rod bearings go out on a 2013 Hyundai while it out of town over the weekend. Worked with Randy Malitz who coordinated,with the shop my car was left at, to get it towed to Boucher for the repair which was covered by Hyundai. They also covered the rental while mt car wad being serviced. All this took place inet the week of Christmas and I was shocked when I got the call the car was ready on the 29th. Awesome work by Boucher service center and Randy Malitz. More

Service The only reason I did not score them as excellent, I guess it’s 2 resssons. 1 they told me I needed new wipers, mine are maybe a year old and work gr The only reason I did not score them as excellent, I guess it’s 2 resssons. 1 they told me I needed new wipers, mine are maybe a year old and work great. It happen to be raining that day, my wipers cleared the windows perfectly. When I told him that, he told me they dry out... 2nd, it was raining and they still wasted the water to wash my car, what’s the sense in that?? Doesn’t make it bad service, but More

Went in for routine oil change. Went in for routine oil change and was told there was a recall with a part on the car. John, from the Service dept was very kind and offered us a free Went in for routine oil change and was told there was a recall with a part on the car. John, from the Service dept was very kind and offered us a free rental until the next morning when we were able to pick up our car. We have had nothing but great service every time we bring our car in for routine maintenance. PS the popcorn is amazing!! I’ve worked a lot with Dan Noble and he is Great!!! More

Great experience and fix issue as expected. Great experience and fixed issue as expected. Would visit again. Employees were friendly and answered questions on what I asked. Accommodations whi Great experience and fixed issue as expected. Would visit again. Employees were friendly and answered questions on what I asked. Accommodations while I waited were nice. More

Routine oil change They did a great job getting both our cars in and out in a timely basis. I only wish that they would have later hours to make it a little easier to ge They did a great job getting both our cars in and out in a timely basis. I only wish that they would have later hours to make it a little easier to get in. More