Boucher Hyundai of Waukesha - Service Center

Good Customer Service I like Boucher Hyundai because I feel that they listen to my car maintenance concerns and work to resolve those issues in a prompt and efficient manne I like Boucher Hyundai because I feel that they listen to my car maintenance concerns and work to resolve those issues in a prompt and efficient manner. Service Advisors Dan Doble and Alicia Gunter are excellent. Special thanks to Alicia for going the extra mile to surprise me by resolving an incidental front bumper issue during my oil change on 10/17/18. That's what I call stellar Customer Care! More

Incredible experience Very respectful of my time. Friendly sales staff and a great advisor made my visit smooth. Thank you so much! I will certainly come back for my next a Very respectful of my time. Friendly sales staff and a great advisor made my visit smooth. Thank you so much! I will certainly come back for my next appointment. More

1+ week to replace a key?!!! I lost my car keys. Due to push button technology I was forced to tow my car 40 miles away from my home to get a new key reprogrammed. Well that didn’ I lost my car keys. Due to push button technology I was forced to tow my car 40 miles away from my home to get a new key reprogrammed. Well that didn’t work. Nothing was wrong with my car starting. All I needed was and expensive key and having been in wholesale parts the price is tripled. I’m without a ride and have walked back and forth to work for over a week now! I’ve been mistreated due to having an ignition interlock on my car. If I didn’t have one! They would have provided me a way back and forth to work instead of walking in this weather! I can afford a daily meal much less Uber. There’s something too by the business books about my situation that no one cares to listen to at that dealership! No one asked or cared! Do you need a meal? I’m just told you and your car even though we can’t figure out what is wrong with a 2013 limited edition, are a burden on our profit. My dads dying my children are starving, I have no extra money........😭 More

curtious, professional service agents very courteous, professional, knowledgeable service agents who are interested in making your visit quick,pleasant, and timely. Not much more to say a very courteous, professional, knowledgeable service agents who are interested in making your visit quick,pleasant, and timely. Not much more to say about great place. More

Oil change and tire rotation Upon arrival was promptly greeted by the service associate. Explained the work process and an estimated time to completion. When the work was complete Upon arrival was promptly greeted by the service associate. Explained the work process and an estimated time to completion. When the work was completed (earlier than stated) associate explained all of the findings. Very professional staff. More

Service Dept I was new to the area and a new customer st Boucher. Found everyone in the service department to be super helpful, explanatory of my service needs and I was new to the area and a new customer st Boucher. Found everyone in the service department to be super helpful, explanatory of my service needs and very friendly. More

Concierge and Service I deal with Randy to set up the concierge pick up and echedule servicing of my car. Randy manages the process and keeps me imformed as to pick up / r I deal with Randy to set up the concierge pick up and echedule servicing of my car. Randy manages the process and keeps me imformed as to pick up / return times and what maintence completed. The car is always returned washed and vacuumed. I would recommend Boucher for all my service needs. More

Tire rotation The service department here is wonderful. Brought the car in at the scheduled time and they started on it right away. The car was finished quickly a The service department here is wonderful. Brought the car in at the scheduled time and they started on it right away. The car was finished quickly and they washed it too! More

Great service and people Diagnosed problem quickly and serviced my vehicle in a timely manner. Mike Radmer was great to work with and very knowledgeable. I will definitely bri Diagnosed problem quickly and serviced my vehicle in a timely manner. Mike Radmer was great to work with and very knowledgeable. I will definitely bring my vehicle here for service every time. More

Recall. Clockwork. Definitely knew the drill. Scheduled efficiently over the phone and maintained the appointment time. When I arrived they set the expectations as the t Definitely knew the drill. Scheduled efficiently over the phone and maintained the appointment time. When I arrived they set the expectations as the time required and exceeded it. Good experience More