Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,040 Reviews of Boucher Hyundai of Waukesha - Service Center
Oil change .my oil change was said to be done in an hour, it took over two hours. No one came to tell me the status of my vehicle. Finally after walking into the .my oil change was said to be done in an hour, it took over two hours. No one came to tell me the status of my vehicle. Finally after walking into the service area twice I found my car and someone with the bill.toooo long! More
Another very positive experience Dan has gone out of his way more than once to help us with our issue. Dan is always highly professional and we will be happy to return on our next ser Dan has gone out of his way more than once to help us with our issue. Dan is always highly professional and we will be happy to return on our next service. More
Great service! Boucher Hyundai handled everything with my car repair in a professional manner. They towed it in, inspected the problem, and fixed it in a timely fas Boucher Hyundai handled everything with my car repair in a professional manner. They towed it in, inspected the problem, and fixed it in a timely fashion. I was given a rental car to use as well! More
Dan Doble is the best Dan Doble listens to concerns and explains everything so I can understand. He makes the service experience better. He is a great advisor and a big rea Dan Doble listens to concerns and explains everything so I can understand. He makes the service experience better. He is a great advisor and a big reason why I will continue to use this service department. More
Friendly service They do a nice job. Wifi and waiting area are helpful! Staff is very accommodating. And I like that they have a car wash too! They do a nice job. Wifi and waiting area are helpful! Staff is very accommodating. And I like that they have a car wash too! More
Boucher Hyundai Service Scheduled service was performed quickly and to my full satisfaction. Alicia Gunter greeted me at the scheduled time for my appointment. The service re Scheduled service was performed quickly and to my full satisfaction. Alicia Gunter greeted me at the scheduled time for my appointment. The service representative efficiently checked me in. The work was completed within the time quoted. More
Maintenance First thing it took me 2 weeks to get a oil change and tire rotation. Arrived 10 minutes early for service and left 1:45 minutes later. In my mind for First thing it took me 2 weeks to get a oil change and tire rotation. Arrived 10 minutes early for service and left 1:45 minutes later. In my mind for to long for the service. More
great service It is always a pleasant experience when I get my vehicle serviced with Boucher. they always get me in and go over options and payments and I actuall It is always a pleasant experience when I get my vehicle serviced with Boucher. they always get me in and go over options and payments and I actually understand what work was done on my vehicle!!! I will keep taking my vehicle there for service!!! keep up the great work! More
Following through on a commitment I had brought my 2009 Genesis in for work in a previous visit, and was unhappy with a particular problem that arose from some work that had been done. I had brought my 2009 Genesis in for work in a previous visit, and was unhappy with a particular problem that arose from some work that had been done. I noted my disappointment in the follow up survey, and was contacted by John D., the sales manager, who offered me a discount on the repair I had scheduled to correct the initial problem. The repair was successfully completed and I was give. the promised discount. I have always been treated with respect and consideration by.the service department at Boucher Hyundai and will continue to work with them to keep my Genesis in top condition. Shoutout to Dan D. For providing me with a 2018 G80 as a loaner overnight. More
Disappointing service I was disappointed with the customer service and my vehicle is still making the same noise . I brought it in for a noise in the starting wheel/ front I was disappointed with the customer service and my vehicle is still making the same noise . I brought it in for a noise in the starting wheel/ front of car. It is still making the same noise and I haven't brought it back because of the poor service by the technician that checked me in. More