Boucher Hyundai of Waukesha - Service Center

Made an online appointment for new tires. Arrived to find out that tires have to be pre-ordered and was treated as if this is something I should have known. My online appointment reservation Arrived to find out that tires have to be pre-ordered and was treated as if this is something I should have known. My online appointment reservation included specifically that I was looking for new tires. If all tires have to be ordered, the dealer should have the ability to contact customers who indicate they are looking for tires in their reservation, instead of wasting their customers time. More

Great communication and quality work. Excellent help all around. Will keep Boucher in mind in buying the next vehicle. Excellent help all around. Will keep Boucher in mind in buying the next vehicle. More

Very disappointed with the service we received from Boucher Hyundai. If you are lucky enough to leave with a car and have no issues then this dealership is probably fine. But if you have any issues tha Boucher Hyundai. If you are lucky enough to leave with a car and have no issues then this dealership is probably fine. But if you have any issues that need attention after purchasing a vehicle, then good luck. The managers are extremely difficult to get ahold of and do not return phone calls. Communication and customer service needs a lot of work. I would not recommend Boucher Hyundai and I will not return to this location. More

Courteous and thorough in explaining the service issues! Happy with the service delivered so I’d rate service at 5 stars! Happy with the service delivered so I’d rate service at 5 stars! More

I had to get my car in quickly for a brake light that was out. Even though they were full, they were kind enough to squeeze me in as I was concerned about my battery dying. Very friendly. Beautiful facility! out. Even though they were full, they were kind enough to squeeze me in as I was concerned about my battery dying. Very friendly. Beautiful facility! More

Everyone was very nice. Answered all my questions. My ride there, and back home was great. Good service also, and good work done. Answered all my questions. My ride there, and back home was great. Good service also, and good work done. More

I had a poor experience and when I called I spoke to a damon who refused to get a rental or tow for me. It took a week for the car to be looked at with no updates. When got it back they never looked at t damon who refused to get a rental or tow for me. It took a week for the car to be looked at with no updates. When got it back they never looked at the rest of the car or what else needed help More

They changed date and time of my service without asking first. Unable to pay at facility first. Unable to pay at facility More

Communication as to the status of my service was almost non-existent. I even had to stop by once just to get an update. non-existent. I even had to stop by once just to get an update. More

Great experience. Got the car I wanted at a great deal and Matt was very helpful Got the car I wanted at a great deal and Matt was very helpful More