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Kerwin Ruiz
Kerwin Ruiz at Boucher Hyundai of Waukesha
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Kerwin Ruiz

Service Advisor

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Kerwin Ruiz

April 24, 2024

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Employee Rating

Very helpful with all our car needs, would definitely be back for any and all vehicle needs. More

by KEHENRY328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble, Jeremy Krubsack, Tim Thilleman, Devin Timm

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Apr 26, 2024

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

March 10, 2024

Dealership Rating
Employee Rating

Customer service said oil changes are only walk-ins. Dealership said they are only appointments. Nobody at check in desk. Had to ask multiple different people to get someone to do my oil change More

by Noemai
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kerwin Ruiz

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Mar 11, 2024

Boucher Hyundai of Waukesha responded

Hi there, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Rob Heaney, at 262-522-1000 so that we can make this right.

March 03, 2024

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Employee Rating

Fast efficient Great system in place for fast service. Time passed quickly as we waited. More

by irishxrose2424
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Mar 04, 2024

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2024

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Employee Rating

Excellent experience all the way around. Thank you I was happy with the whole experience thank you More

by ljohnston10
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 29, 2024

Boucher Hyundai of Waukesha responded

Hi there, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

February 28, 2024

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Employee Rating

Willing to please and accommodating, willing to work with you. Sales rep Darlene was very helpful and conscientious More

by lesstaff
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Mar 04, 2024

Boucher Hyundai of Waukesha responded

Hi there, thank you so much for your review! It was our pleasure to assist in any way we could! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

Feb 28, 2024

lesstaff responded

Darlene went out of her way to make sure I was happy with my purchase. Went over the differences between the new vehicle and previous one. Went above and beyond to solve any concerns I had.

February 27, 2024

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Employee Rating

Excellent service and friendly customer service. Excellent service and friendly customer service. Kerwin kept me informed as to the status of my car though out. More

by CTKWINES
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 27, 2024

Boucher Hyundai of Waukesha responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

February 25, 2024

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Employee Rating

I was in for an oil change only . He got me in quickly, provided info as needed and showed me your high priced add ons as I'm sure are required . I purchased what I needed. He complie More

by dnicholson1
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 26, 2024

Boucher Hyundai of Waukesha responded

Hi there, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 23, 2024

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Employee Rating

Extremely easy to get my oil changed. Everyone is very helpful and friendly! Would recommend to others More

by Dawnie
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 23, 2024

Boucher Hyundai of Waukesha responded

Hi Dawnie, thanks for your praise and kind comments about our team. We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

February 13, 2024

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Employee Rating

Clean, thorough, Kerwin was very detailed. Clean facility, staff is friendly, kerwin was very detailed and knew what he was talking about. I like that they had a monitor with a live view of th More

by Samuel.gordon014
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 15, 2024

Boucher Hyundai of Waukesha responded

Hi Samuel, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to helping again in the future. Take care!

February 11, 2024

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Employee Rating

Great work. Completed work faster than anticipated Staff (shuttle driver, receptionists) were courteous and professional More

by wegner2008
Recommend Dealer
Yes

Other Employees Tagged: Kerwin Ruiz

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Feb 15, 2024

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Please let us know if we can ever help you in the future.

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