Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews
Call Service Center (262) 254-6911

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
June 28, 2023

Very friendly service. We were helped immediately and service was done very quickly. My son loved it. More

by ROBADAMS14
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Jun 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, Rob, we look forward to having you as one of our valued customers for many more years to come!

June 27, 2023

Matt Mueller was a delight to work with, very happy with my purchase. Thank you. More

by HEATHER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Mueller
Report | Print
Jun 28, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business, Heather, and hope to see you again soon!

June 25, 2023

Need to improve communication skills. My last visit the car was not ready and job could not be completed. I was told other work was prioritized More

by Mjzimmerman12630
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Genesis
Report | Print
Jun 26, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jun 26, 2023 -

Mjzimmerman12630 responded

Date of service June 1 and June 2. Genesis gv80. Mike Zimmerman. 414 520 2420

June 24, 2023

I did review earlier. Everything went very well. I was given prices for a new battery, and that worked out well. My service manager was so nice, and cared about my car More

by LEJKAY367
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 24, 2023

Service dept does excellent work and are very courteous. Jeremy Krubsack always kept us informed of the progress on our vehicle. More

by Ratsbell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
Report | Print
Jun 26, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

June 24, 2023

The 90 minute task took 2. 5 hours. I wish I would have been told it correctly up front. More

by croberts3758
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Jun 26, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. We apologize for the discrepancy but do truly appreciate your business and your patience. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 23, 2023

Dan Doble was my service advisor this visit and most definitely will be my guy from now on! Took care of my vehicle, got it in and out quickly in a timely manner and gave me a shuttle ride to work! 5+ S More

by Izayah Warne Martinez
Recommend Dealer
Yes
Employees Worked With
Dan Doble!
Report | Print
June 23, 2023

When I saw the Elantra on the lot, I fell in love with it and had to have it! I did feel a little rushed the morning I picked it up. More

by lravely1957
Recommend Dealer
Yes
Employees Worked With
J.R. Rauth
Report | Print
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Chris Baker, General Manager 262-522-1000

June 23, 2023

Great service love the feedback that was provided. Wish we would have received a car wash More

by NRSENAB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

June 23, 2023

Oil change was great, car wash was not great, car was still dirty when I got it home More

by lacisimms12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
Report | Print
Jun 24, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're sorry to hear that your car wash was not up to your expectations. If there is anything we can do to rectify this, please let us know. Rick Day, Service Manager 262-522-1000

1
...
39
40
41
...
204