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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 21, 2023

The service personnel that I work with was polite and let me know that everything was gonna be OK More

by HARRISALONZO49
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Jun 22, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 21, 2023

The dealership should focus on doing it right the first time and minimize the need for repetitive apologies that get watered down by the poor attention to detail that's occurring. I need to TRUST my dealer More

by 4shonni
Service Price Transparency
Recommend Dealer
No
Employees Worked With
None of these
Jun 25, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rick Day, Service Manager 262-522-1000

June 20, 2023

We appreciate all the support the dealership has provided to us. The service department is great. More

by MISCHELLHOUCK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Jun 21, 2023 -

Boucher Hyundai of Waukesha responded

Mischell, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2023

The remodel is beautiful! The service area is amazingly comfortable for any wait. This dealership is always friendly and very helpful. The only negative experience I had was w More

by Ckatrichis1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Brandon Riemer
Jun 21, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

June 16, 2023

The rep named Reggie was one of the most courteous, genuine and professional advisors I have ever worked with. In fact I think he is the best. Others could learn from him. He is that good. More

by MILAZZOTWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Reggie and our team, and we look forward to working with you again.

June 16, 2023

Derrick and Matt were awesome. Workers did not do tire rotation as stated on my documents. Deshay was unenthusiastic rude and unknowledgeable about Genesis equipment and features. More

by TIFFANNIEWELLS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick, Matt 5 stars, Deshay Henry
Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Tiffannie, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Rick Day, Service Manager @ 262-522-1000. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 16, 2023

Clean organized friendly fancy Starbucks new cars new sports utility vehicles. It was a good decision to go there More

by JANZADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 16, 2023

The dealership and staff are very friendly and professional. They explained everything and met all time quotes. More

by PATRICK.KELLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thanks, Patrick, for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 16, 2023

Excellent service! Always quick and timely. The new service department and showroom is state of the art! 10/10. More

by scv1990
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Nelson Vega
Jun 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2023

Good service, concern for customer Friendly staff, comfortable waiting area, I like the new dealership building. More

by Nancy
Recommend Dealer
Yes
Employees Worked With
Allison
Jun 15, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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