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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,066 Reviews

2,066 Reviews of Boucher Hyundai of Waukesha - Service Center

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March 22, 2022

Small and unassuming with an attitude of “I would rather be some where else and doing something else. So don’t bother me - go away” More

by Dcjprof
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 25, 2022 -

Boucher Hyundai of Waukesha responded

We're very surprised to hear this, as we've never received this feedback about Jean before. That said, everyone has a bad day, and maybe that was the case on this day. We apologize and hope you'll give us another change in the future. We're sure you won't have the same experience. Thank you.

March 21, 2022

The customer service is very good. Jean does a great job and tries her best to make things work for you when your car needs something. More

by Shockersfanwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

We appreciate you noticing! Thank you!

March 16, 2022

Great service. Sales department not so much. Under valved my car on either a trade to purchased a new car or a cash offer. Note I purchased my vehicle from this dea More

by WYNDBRIER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry we weren't able to agree on a value for your vehicle. We use 3rd party software to provide us with up to the minute information on the current value of vehicles. The information is often changing and hopefully it will adjust itself so that we can agree on the same value in the future. We appreciate your business. Thank you.

March 16, 2022

Friendly service and very fast. I was happy with my service and the free car wash!! More

by Valisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and a the lady who likes unicorns. Sorry I forgot her name. , Andy Bartolotta
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Gotta love a few wash! Thank you for the review!

March 14, 2022

Unfortunate experience with blown engine but turned out great with the help of Alex Hanson More

by bp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for the review! Happy to help!

March 10, 2022

I loved the service received after car needed to be towed before actual appointment . I loved how fast the car was actually worked on in the time received . I loved how Jean called to keep me updated on term More

by MARSHABALDWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for the great review! We appreciate it!

March 09, 2022

Jean was great to work with, excellent communication. I Will definitely use this dealership again. More

by Bc4olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Thank you!

March 09, 2022

Service department was great as usual. The service lady who coordinated my appointment was very efficient. Alex Dominguez is a great salesman. More

by philj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Excellent! Thank you!

March 08, 2022

My experience at Boucher Hyundai of Waukesha was great! All team members that I met with were extremely helpful and considerate! Both Andy and Perry provided excellent service. More

by carlyjo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry, Andy Bartolotta
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Love to hear that! Thank you!

March 08, 2022

Excellent service and communication from Jean. My first time using this dealership and will definitely come back.. Bart More

by Bc4olson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 23, 2022 -

Boucher Hyundai of Waukesha responded

Excellent! Thanks, Bart!

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