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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
882 Reviews

882 Reviews of Boucher Nissan of Waukesha - Service Center

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October 12, 2022

Organized, efficient and very friendly staff. Snacks are a big pleasure and car was ready when promised More

by MFINLEY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Oct 12, 2022 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon!

October 12, 2022

I never got a phone call about my car I had to call them. I had to call to request a time I was able to pick it up. But I was given my keys and told to go find my car in the parking lot. Then had to throw aw More

by KHABANEK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Oct 12, 2022 -

Boucher Nissan of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give us a call at your convenience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. John O'Brien, Service Manager 262-542-5500

Oct 13, 2022 -

KHABANEK responded

John. Your employees were really nice. I do want to say that and Devin was really responsive to my questions but I felt I had to drive it. I think all people should have their car brought to them and everything removed from inside that was used to keep the car clean. I hope the feedback helps.

October 07, 2022

Great, straight forward service! Love how they clean the tires, and get it washed for you. More

by Akashdeep.singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Oct 08, 2022 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Nissan of Waukesha, we look forward to having you as a valued customer for many years to come!

September 28, 2022

This is nice dealership. I have been pleased with the purchase that I made there. I am also pleased that I was abl5to get my complimentary oil changes done there with little More

by MARRIONBRAXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Devin Timm
Sep 29, 2022 -

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2022

Very friendly service and nice waiting room. No issues at all. Will go back on next service. More

by FASTSUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Selena Miller, Chris Hanson, Devin Timm, Kyle Larsen
Sep 28, 2022 -

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2022

Best manners, thoughtful, flexible payments, we think manger Ron Huber is best of best!after we got the truck, the following up services make us very proud to have chosen with Boucher Nissan of Waukesha. More

by drgrantdu
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Huber
Sep 25, 2022 -

Boucher Nissan of Waukesha responded

Dr. Grant, Thank you for taking the time to share your feedback with us. Ron and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new truck! We will share your comments with Ron and our team, and we look forward to working with you again.

September 20, 2022

express oil change and tire rotation took 1. 5 hours- I have had a problem with my radio since I bought the Rogue in July of 2021. When I mentioned this a few time, I was told Nissan hadn't found More

by tmrosencrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Sep 21, 2022 -

Boucher Nissan of Waukesha responded

Thank you for your very kind review. Devin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Nissan of Waukesha.

September 20, 2022

Nissan has always been very courteous and efficient. They are knowledgeable and prompt. Always had great service! More

by Kjendusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Timm
Sep 21, 2022 -

Boucher Nissan of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Nissan of Waukesha. Devin and our team appreciate your business and hope to see you again soon!

September 05, 2022

My 5th time taking our Armada in for service. They did great...just like the last 4x. Quick, quality service. Decently priced. I'd highly recommend to any one. More

by Ben R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Devin Timm
Sep 05, 2022 -

Boucher Nissan of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

September 03, 2022

Terrible service writer, didn't inform us of work being done on our car.. very disappointed!!!!!!! More

by Missy Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
Sep 08, 2022 -

Boucher Nissan of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call to discuss this further. Thank you. John O'Brien, Service Manager 262-542-5500

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