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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.4
769 Reviews
Call Service Center (262) 254-3975

769 Reviews of Boucher Nissan of Waukesha - Service Center

Sort by
April 12, 2024

The service guys are very knowledgeable and friendly. It was a good experience once again. More

by Anldaul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Zimmerman
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Apr 13, 2024 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Melvin Ehnert Service Manager 262-542-5500

Helpful
April 08, 2024

Met my expectations for time and effort. Will return when needed repairs are in order. More

by kotar49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Boucher Nissan of Waukesha responded

Thank you! Kyle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha.

Helpful
April 06, 2024

Not very considerate of people’s time, didn’t keep me posted on the status of my repair, I had to call several times to see what was going on. When the provided a loaner to use, there was no gas in it. More

by state-pastels-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Ehnert
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 04, 2024

Mike Garrett is great to work with and made the process easy and quick! He is a true professional! Boucher is the place to go to buy a car and the service department is top notch as well. More

by Cbass
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
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Apr 05, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!

Helpful
April 03, 2024

All went very well Why so much? ? All was good. This survey is too much though More

by MFINLEY4
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Apr 04, 2024 -

Boucher Nissan of Waukesha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Helpful
March 31, 2024

Warranty work was supplemented with maintenance schedule recommendations and issues determined by a full vehicle inspection. More

by SJANSEN47
Recommend Dealer
Yes
Employees Worked With
Michael Miller
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Apr 02, 2024 -

Boucher Nissan of Waukesha responded

Hi there, we really appreciate your positive review! We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

Helpful
March 21, 2024

Basic maintenance services, video from inspection was helpful, Mike gave me good info for future service/maintenance & Jackie was very friendly at checkout More

by carbuyer123456789
Recommend Dealer
Yes
Employees Worked With
Michael (service) & Jackie (Checkout)
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Mar 22, 2024 -

Boucher Nissan of Waukesha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
March 20, 2024

Everyone was very nice. They just forgot that I was there and didn't know where my car was immediately but they found it and fixed it and got me out as soon as they discovere More

by User-33de04ff81
Recommend Dealer
No
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Mar 21, 2024 -

Boucher Nissan of Waukesha responded

Hi Jones, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Melvin Ehnert, at 262-542-5500 so that we can make this right.

Helpful
March 13, 2024

The best ser all the way around, courteous people, excellent turn around time and also quite reasonable pricing. I love your dealership!! 10 stars from me! More

by Louis Lomas
Recommend Dealer
Yes
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Mar 14, 2024 -

Boucher Nissan of Waukesha responded

Hi Louis, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

Helpful
March 12, 2024

Great job as always, you always get it right the first time for me. That's what keeps me coming back. More

by mark13
Recommend Dealer
Yes
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Mar 14, 2024 -

Boucher Nissan of Waukesha responded

Hi Mark, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

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