Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Boucher Nissan of Waukesha - Service Center
Waukesha, WI
875 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
875 Reviews of Boucher Nissan of Waukesha - Service Center
Sort by
Verified Customer
October 27, 2021
I appreciate the personalized service and that the dealership can fit me in when convenient for my schedule. The waiting room has beverages and snacks. dealership can fit me in when convenient for my schedule. The waiting room has beverages and snacks. More
by Ajxplus5
Employees Worked With
Kyle Larsen, Jesse Wallich, and the young lady at checkout.
October 26, 2021
This dealership had our vehicle for an entire day and told us they could not find anything wrong but reset our tire pressure sensor to a lower number to prevent it from continuing to give us a low tire p told us they could not find anything wrong but reset our tire pressure sensor to a lower number to prevent it from continuing to give us a low tire pressure alert. They also said they checked our tires and they were fine. About a week and a half later the tire pressure alert came on again. We took our vehicle to the West Allis service location to be checked out. Turned out our tire pressure sensor had a leak, we needed a new one and one of the tires had a nail in it. Not sure how that was missed by the Waukesha service location but we will not be using the Waukesha location for our service needs in the future. More
by Bkfin1962
Employees Worked With
Not sure
October 22, 2021
Had to wait an hour before I got my first update; kind of frustrating, as I was waiting in the lounge. After that, service rep was more attentive in giving more updates. I was satisfied with the result, and frustrating, as I was waiting in the lounge. After that, service rep was more attentive in giving more updates. I was satisfied with the result, and the tech and rep saved me a significant amount of money More
by Dipsydoll
Employees Worked With
Kyle Larsen and Jeff Johnson
October 18, 2021
Meh. Service's little touches have gone downhill lately, not to unbearable levels, but just less than there was before. No more vacuuming of your car. Smaller bags of snacks. Longer wait to finish service. not to unbearable levels, but just less than there was before. No more vacuuming of your car. Smaller bags of snacks. Longer wait to finish service. The service person though was able to use both coupons I had for the 2 different services I had, but I did have to fight for it. Asked if there were records of what was recommended last time, so I could schedule them, and there was not. So I guess fingers crossed that maintenance doesn't cause a problem? Just kind of one of those things, like the DMV or dentist office - not a fun time overall, no one wants to be there, but it's something you have to do, and I've heard worse about other places. More
by falconwolf
Employees Worked With
Micahel Gregovich
