Boucher Volkswagen Marketplace of Franklin

Excellent experience I checked with other area VW dealerships and picked Boucher in Franklin. This also happens to be the furthest one from my home. I picked Boucher bec I checked with other area VW dealerships and picked Boucher in Franklin. This also happens to be the furthest one from my home. I picked Boucher because their personnel was the most attentive, knowledgeable, and overall the friendliest. I have a great new vehicle that fits me perfectly along with a nice extended warranty. My final decision came down to the VW Passat TDI Premium vs. the Lexus ES350. I went with the Passat and feel great with my decision. More

I purchased a 2013 Volkswagen Jetta Sportwagen. It was a great experience! Michael Tillman my salesman and was very helpful and understanding of my needs. Even though it was 95 degrees and hot and humid h great experience! Michael Tillman my salesman and was very helpful and understanding of my needs. Even though it was 95 degrees and hot and humid he never rushed me outside. He also understood that time was very important to me and that I didn't have a lot of it. He worked with me throughout the day by email to "get the job done" BEFORE I came in to the dealership later that day. Another very nice gesture was they offered to go pick my daughter up from the airport from her flight so I wouldn't be rushed at the dealership As it turned out she missed her flight and all was fine. Michael even asked about her in his message that he left for me the next day when he followed up with my new car purchase. What a great dealership! More

On June 14 I stopped in to Boucher Volkswagen to surrender my 2010 Jetta at the end of its lease. I did not think I could afford another Jetta so I had looked at other cars. Luis Veguilla was assign surrender my 2010 Jetta at the end of its lease. I did not think I could afford another Jetta so I had looked at other cars. Luis Veguilla was assigned to help me fill out an odometer statement. He inquired why I did not want another Jetta and I told him. He then said he would like to see if he could find a new Jetta that would fit my budget. He was able to work with other personnel to find a Jetta that fit my needs and had a lease less expensive than my last one. I am grateful for his assistance. The Jetta is the nicest one of the three I have had from Boucher. Muchisimas Gracias! More

Fantastic experience from start to finish - I'll never buy a car anywhere else. Sean Christofferson is a true professional & I never felt even remotely pressured. never buy a car anywhere else. Sean Christofferson is a true professional & I never felt even remotely pressured. More

After months of researching and test driving many cars, I made my decision. I was not looking forward to the next phase. Having to go to a car dealer and haggle over the price. Of course I was looking for t made my decision. I was not looking forward to the next phase. Having to go to a car dealer and haggle over the price. Of course I was looking for the best price possible, but customer service was also a priority. On line, I found the exact car for a great price at Boucher Volkswagon. I called Boucher and spoke with Mike DeVries. I was not expecting what happened next. The advertised price was in fact the price. No hidden fees. Mike was such a pleasure to work with. No sales pitch here. Just friendly, honest customer first attitude. When I arrived to pick up my car, I was still expecting hidden or add on dealer accessories to raise the cost of the vehicle. They did offer the extended warranty and a protective coating, but did not receive the high pressure sales pitch to purchase. The over all experience with Boucher Volkswagon was excellent. I would highly recommend Mike and Boucher Volkswagon to family and friends. Thank you Boucher for making my dream car a reality and the car buying experience effortless. More

Was a great experience dealing with Boucher Franklin. From the salesman Sean Christofferson to the business manager Goran Zadrima they are very friendly and helpful. We agree with the price within 10 min From the salesman Sean Christofferson to the business manager Goran Zadrima they are very friendly and helpful. We agree with the price within 10 min, no pressure whatsoever. Thanks. More

VW Boucher Franklin was a great experience for leasing my first new car. Chris Webster and Sal were in constant communication with me providing updates as a courtesy. Chris explained all the bells and whistl first new car. Chris Webster and Sal were in constant communication with me providing updates as a courtesy. Chris explained all the bells and whistles of the car, which was a nice personal touch. Highly recommended! More

Sean Christofferson and Boucher Volkswagon were fabulous to work with. I knew which Volkswagon I wanted but wasn't impressed with the price offered by my local dealership. I sent an internet inquiry to de to work with. I knew which Volkswagon I wanted but wasn't impressed with the price offered by my local dealership. I sent an internet inquiry to dealerships within a 250 mile radius, searching for the best deal on a VW CC Sport. Boucher Volkswagon's Internet Sales Representative, Sean Christofferson, repsonded promptly. His offer embarrassed the competition. He was exceptionally delightful to work with. I never felt rushed or pressured. Sean carefully reviewed all the features of my new car, came in on his day off to accomodate my schedule, and even set up my Bluetooth for me! The quality of their service was well worth the 200 mile drive! More

Sean always made sure I knew when a car I might be interested in came into the dealership, as did Sal. There was no pressure and they always made my wife, my son and I feel comfortable when we were ma interested in came into the dealership, as did Sal. There was no pressure and they always made my wife, my son and I feel comfortable when we were making a deal to purchase. Good place to work with. More

Excellent customer service provided by VW Boucher, specifically Jose and Sal. I've purchased two cars from their dealership in the last six months and have had zero issues. I look forward to purchas specifically Jose and Sal. I've purchased two cars from their dealership in the last six months and have had zero issues. I look forward to purchasing my future cars and referring friends. Thanks!! More