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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,235 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,235 reviews
June 03, 2022
I have my VW serviced here. Just the recommendations but this time I had a leaky tire. Tire ordered, there when promised, put on quickly. Jacob kept me updated. Just the recommendations but this time I had a leaky tire. Tire ordered, there when promised, put on quickly. Jacob kept me updated. More
by CHMIKAUD
Verified CustomerEmployees Worked With
Jacob
June 02, 2022
Boucher VW was beyond professional and provided wonderful communication throughout the entire car buying process. communication throughout the entire car buying process. More
by STEPHEN.TEPLIN
May 24, 2022
Great service and professional. I have been going to Boucher for over 20 years and have not been disappointed. In addition, their service department is great as well as Sean Christo I have been going to Boucher for over 20 years and have not been disappointed. In addition, their service department is great as well as Sean Christofferson my contact at Boucher. More
by RFACTOR3654
Employees Worked With
Other Employees :
Phil Bergman, Sean Christofferson
May 24, 2022
This is my dealership of choice due to their polite staff & timely service which is appreciated. & timely service which is appreciated. More
by lilbit4662
May 24, 2022
Manuel keep constant communication with me about the SUV. He provided me with a loaner car when my car could not be fixed in the original stated time period. Thanks for making sure I could still get to where He provided me with a loaner car when my car could not be fixed in the original stated time period. Thanks for making sure I could still get to where I needed to while replacing my windshield! More
by RUNHIKELIFTJEN
Employees Worked With
Emmanuel
May 20, 2022
I had a great experience, they picked me up and dropped me off from my service me off from my service More
by cdaughertyjr
May 16, 2022
If you have to buy from a dealer go with Jamal! He's a great guy, very knowledgeable, so nice, really friendly! The dealership on the other hand..... was clean that's about all I can say nice f He's a great guy, very knowledgeable, so nice, really friendly! The dealership on the other hand..... was clean that's about all I can say nice for the dealership it's self. The process in how they deal with customers buy/leasing a car is going by the wayside. My husband and I will not be going through a dealership ever again. The DMV, signing on a house and going to get a new cell phone take less time than going to the dealership. It shouldn't take 4-5 hours and 5 men standing around a computer (when finance paperwork was filled out on line) to complete a purchase. More
by denise89
Employees Worked With
Phil Bergman 0 out of 10 stars Would not recommend , Jamal Jackson
May 16, 2022
Tony was great to work with! This was my first ever vehicle purchase and am really happy that I got to work with a great salesman. He was very low pressure, which I appreciated, This was my first ever vehicle purchase and am really happy that I got to work with a great salesman. He was very low pressure, which I appreciated, and was very informative during the entire process. I was in a time crunch to purchase a vehicle, and in this world of car shortages Tony was able to find me the exact car I was looking for within the time frame I needed it. He also kept me updated on its arrival. Finally, when going in to do the paperwork for the car, he kept the environment low pressure, calm, and efficient. He went through all of the vehicle features with me as well. I highly recommend Tony! More
by batoulj
Employees Worked With
Anthony McBain
