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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,181 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,181 reviews
June 11, 2021
Everyone I dealt with was fantastic. Car was ready when I was told it would be. I would definitely suggest Boucher to anyone looking for a vehicle. was told it would be. I would definitely suggest Boucher to anyone looking for a vehicle. More
by ALLAN.STASZAK
Verified CustomerEmployees Worked With
James Lemke
Helpful June 11, 2021
Thank you Emmanuel for taking care of my car so quickly on such a short notice. You and your team are very professional and I appreciate your work. on such a short notice. You and your team are very professional and I appreciate your work. More
by JKMMUSKEGO
Employees Worked With
Emmanuel
June 09, 2021
...but... two hours for an oil change (unscheduled) is toooooooooo long. I was told an hour to an hour and a half. I would remove your “ no appt needed” when you will be that slow. toooooooooo long. I was told an hour to an hour and a half. I would remove your “ no appt needed” when you will be that slow. More
by BARETZAMY
Employees Worked With
I don’t know but service dept.
June 09, 2021
The Service Center at Boucher VW in Franklin is top-notch. From beginning to end they were very helpful, told me likely costs, ETA when my car would be ready, etc. Best service center in the biz! P top-notch. From beginning to end they were very helpful, told me likely costs, ETA when my car would be ready, etc. Best service center in the biz! Period! More
by kyle.t.buss
Employees Worked With
June 08, 2021
We worked with Anthony to purchase a pre-owned vehicle. He was helpful and honest in helping us find the perfect car. We have looked at a lot of other dealerships and this one has proven for the second tim He was helpful and honest in helping us find the perfect car. We have looked at a lot of other dealerships and this one has proven for the second time that they are the best out there! They are straight-shooters and honestly want to help you find the right fit. They also had the best pre-owned inventory. We will be purchasing all our future cars here as well. Thank you Anthony and Boucher of Franklin! More
by Thans
Employees Worked With
Anthony McBain
June 08, 2021
Friendly, competent staff. Clean waiting area. Easy check in. Car wash included. My VW is taken care of at Boucher VW. You should go there too. in. Car wash included. My VW is taken care of at Boucher VW. You should go there too. More
by beverly.jurkowski
Employees Worked With
June 07, 2021
Not only was the salesman very knowledgeable about all Volkswagens, he truly took the time to show me the ropes with my new car and the leasing process as it was my first time leasing on my own. The man t Volkswagens, he truly took the time to show me the ropes with my new car and the leasing process as it was my first time leasing on my own. The man that helped me with the lease and finance portion of the process even reached out to me a few weeks later to let me know that they were able to get my monthly payment down further. Everyone at Boucher Volkswagen was so friendly and I could tell they were genuinely interested in helping me get the best deal and making sure I left totally satisfied. More
by ELLIEZIELSDORF
June 07, 2021
The staff is always friendly and it's nice to be able to drop my car off and come get it after work. My only issue was that I was charged for a battery replacement in my key fob even though I did not ask fo drop my car off and come get it after work. My only issue was that I was charged for a battery replacement in my key fob even though I did not ask for one; I actually had one at home I just hadn't gotten around to since the keys I bring to the dealership are my spare keys. More
by Kristen
Employees Worked With
June 03, 2021
Top notch people! Excellent service department! The Top notch people! Excellent service department! The price of my battery was cheaper here than at another VW dealership. Jason is always on top of hi Top notch people! Excellent service department! The price of my battery was cheaper here than at another VW dealership. Jason is always on top of his game and provides excellent service. He is never too busy to answer questions and makes sure to explain everything that transpired with my car. I was able to bring my car in with NO APPOINTMENT. More
by twodabs
Employees Worked With
June 03, 2021
I was happy with the service. Things were done in timely manner. Courteous staff and waiting area is always clean and comfortable and it’s always nice to have water and soda available. manner. Courteous staff and waiting area is always clean and comfortable and it’s always nice to have water and soda available. More
by STRAUSHAUS
Employees Worked With
