Boulder Chrysler Dodge Ram
Boulder, CO
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HORRIBLE!! The worst customer service, Slow, I had to call for updates. Took 5 days to tell me I needed a new clutch, which I already knew...wanted $1000.00 more The worst customer service, Slow, I had to call for updates. Took 5 days to tell me I needed a new clutch, which I already knew...wanted $1000.00 more then another local boulder shop and would not pay for my car rental that they said they would cover at $35/day for 5 days because I took it elsewhere. More
Don't waste your time here I regret doing business here 100%. Worst new car delivery I have ever experienced. Vehicle was returned to me dirty with rubbing compound all over t I regret doing business here 100%. Worst new car delivery I have ever experienced. Vehicle was returned to me dirty with rubbing compound all over the grille and muddy footprints all over the door sill and footwell. Sales guy looked me right in the eye and sighed "Oh did you want that cleaned?" The service writer actually told me he didn't know what he was doing. It was pretty obvious because they replaced the wrong parts. I can't even bring my self to go back there to get it straightened out. Bottom line, if you're thinking about buying one of Ram's highest end trucks and expect to be treated with pride and respect, don't go to Boulder Chrysler. More
Service department Was impressed with Matt and the whole operation. Floors were clean employees were accommodating and knowledgeable of their jobs great change from the Was impressed with Matt and the whole operation. Floors were clean employees were accommodating and knowledgeable of their jobs great change from the former management team More
Bad service I took my 3500 dodge ram mega cab longhorn edition there yesterday to get a oil change and tire rotation and it turns out that they did not even do an I took my 3500 dodge ram mega cab longhorn edition there yesterday to get a oil change and tire rotation and it turns out that they did not even do anything to my vehicle,they left my oil cap and windshield cap opened and they had splattered oil on my windshield,didn't even bother to clean it, they did not even rotate my tires! When I went back there to have them service it again, they still did not correct the problem properly , I do not recommend anyone taking their vehicles there,poor service and bad staff members, they are in need of some new staff members that really want to work and be able to accommodate customers! More
WORST EXPERIENCE EVER We had a great experience at Chrysler/Dodge in Florida so we came here and bought a 2013 Jeep Grand Cherokee. The salesman was rude, the manager refus We had a great experience at Chrysler/Dodge in Florida so we came here and bought a 2013 Jeep Grand Cherokee. The salesman was rude, the manager refused to come out of his office when we asked to see him. The car was dented, had a loose piece of metal on the bottom, bald tires and only one key. We had to pay $275 for a new key, which still to this day doesn't work and they refuse to fix it. Oil pump blew and they told us TWICE just to keep driving. $2,000 repair. It hasn't even been a year and the car has needed 9 repairs. Worst and most expensive mistake ever, AVOID!!!!!! More
Wonderful experience! I've purchased two vehicles from this dealership, and I will continue to do so in the future. The sales people are professional, respectful, and cour I've purchased two vehicles from this dealership, and I will continue to do so in the future. The sales people are professional, respectful, and courteous. I never felt like anyone there was "out to get a sale" -- unlike other dealerships, the sales people don't jump on you the minute you walk through the door. More
Great experience I have been purchasing and servicing vehicles at Boulder Dodge for over 14 years, and I just purchased a new 2016 Dodge Challenger and once again I ha I have been purchasing and servicing vehicles at Boulder Dodge for over 14 years, and I just purchased a new 2016 Dodge Challenger and once again I had a great experience! More
Do not purchase a car here! It started off nicely until they ran a credit check on me after I told them not to. The sales guy lied to me, the finance dept was rude and the sales It started off nicely until they ran a credit check on me after I told them not to. The sales guy lied to me, the finance dept was rude and the sales manager was completely rind and condescending when I tried to tell him why I wasn't going to get the truck. Stay far away. More
Poor service, Will not stand behind the vehicle I purchased a 2016 Ram truck from this dealership, everything was fine until I noticed after 4 to 5 thousand miles that the tires were wearing very qu I purchased a 2016 Ram truck from this dealership, everything was fine until I noticed after 4 to 5 thousand miles that the tires were wearing very quickly, and that the spray in bed liner that was starting to peel of in large chunks. I brought the truck in so they could look at it. They said they would take care of it and would get back to me when they had everything in place. Well that was a month and a half ago. I have made several more attempts to get this resolved, with no effect. I talked over the phone with one of the managers. That was a very strange call. He keep saying that they had no responsibility for the tires or the bed liner. Both came with the brand new truck. And that I had inspected the truck when I picked it up, so its my fault that this is happening. So now I have a truck that needs new tires at 8 thousand miles, a bed liner that is falling off the truck, and a dealer that will not return calls or E mails. This is the worst dealer I have been involved with, and that's really saying something. Do not buy anything from theses people. They they will not take care of simple issues like these, I cant imagine if there was a major problem. More
Easy transaction, Easy sale I had a great experience purchasing a new car here. They gave me a fair price on trade and fair price on the vehicle. On a new car that's completely d I had a great experience purchasing a new car here. They gave me a fair price on trade and fair price on the vehicle. On a new car that's completely digital, they walked through everything with me because they are familiar and I don't own any other new dodge's. They took me serious from day 1 even though I was an out of state buyer. Ask for Paul in sales! More
