Boulder Chrysler Dodge Ram
Boulder, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 157 reviews
Very efficient. Ordered the required part. Called me immediately when it arrived. Set appt within 2 days and fixed it quickly. Even provided me an office so I could Ordered the required part. Called me immediately when it arrived. Set appt within 2 days and fixed it quickly. Even provided me an office so I could work while it was being done. Jeff Olivier(sp?) is a pleasure to work with, friendly and very helpful. More
I’ve had an awesome experience at this dealership. They tackled a difficult turbo issue that required multiple visits. Everything was replaced/fixed under warranty. No hassles, honest prompt communica They tackled a difficult turbo issue that required multiple visits. Everything was replaced/fixed under warranty. No hassles, honest prompt communication. I wish every experience at a car dealership was this good. More
Simple transaction. Ordered vehicle and it arrived quicker than expected. Didn't push to sell me things on the vehicle that i didn't need Thanks guys Ordered vehicle and it arrived quicker than expected. Didn't push to sell me things on the vehicle that i didn't need Thanks guys More
I have had nothing but great purchase and service experiences here. They are always great at communicating anything and are never pushy about what needs to be done. The service manager is very on top experiences here. They are always great at communicating anything and are never pushy about what needs to be done. The service manager is very on top of things and runs a great team. More
My eco diesel Ram 1500, under extended warranty, broke down on the highway due to a faulty EGR cooler. The service manager, Jeff, told me that parts are not available, and that it may take up to six broke down on the highway due to a faulty EGR cooler. The service manager, Jeff, told me that parts are not available, and that it may take up to six weeks to repair my vehicle. When asked if I could assist them in the part search, Jeff sent me a list (all parts but one were in stock @ the factory, and I was able to source the remaining part from two sources and could have it delivered in 24 hours). Having contacted Jeff On October 31st, to see if I should order this part (I was willing to pay for it in order to get My vehicle back), radio silence ensued. Prior to sending my request, Jeff also stated that in addition to the faulty EGR cooler, my vehicle also needed new tires (true, they are worn, but are under warranty), oil change (i completed this recently but didn't erase the error message), an air filter and injector cleaning - around $2k of extras. I responded that I wanted them to proceed only with the warranty items and recalls - nothing else. Finally, after a week and multiple attemts to contact Jeff, I received a reply: Boulder Dodge will not perform the warranty repairs and safety recalls unless I purchase all of the other "repairs" from them, some of which they had already undertaken (against my explicit wishes). Furthermore, Jeff requested that I simply pay the bill for this illicit work and have my vehicle towed to another Ram service center For the necessary repairs and remaining recalls. Amazing. Boulder's a small town and I am a well-connected Boulder business owner. You can bet I will be telling this story to everyone who will listen. More
