Bowditch Ford
Newport News, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership is by far the best sales, service experiance I have ever had. Your new car sales manager is the most accominating person I've ever run across in all my years dealing with car dealer experiance I have ever had. Your new car sales manager is the most accominating person I've ever run across in all my years dealing with car dealerships. Bowditch is the best of the best................PERIOD!!! More
I bought a new 2011 Fusion from Mr. Truman and I have had this same vehicle serviced at Bowditch Ford for 3 oil changes with 1-tire rotation. At my age, I can pretty much handle a simple oil change but becau this same vehicle serviced at Bowditch Ford for 3 oil changes with 1-tire rotation. At my age, I can pretty much handle a simple oil change but because I was soo impressed with the first visit at the Bowditch Service center, I actually look foward to my next visit! The oil change they provide has an impressive check-list that they do, they changed the oil, oil- filter and their checklist all within a 45 minute timeframe! while I waited they provide fresh coffee mess, the waiting room is always clean and welcoming. All I have to do is sit and relax on their nice sofa set! Their cashiers/receptionist are very friendly and professional, what more can i say? Customer Service is so hard to find these days and because I feel like I am family their, its worth every penny. I am very satisfied with each visit and I even recommend to my "Chevy" Friends to stop by there for a visit. I am very happy I have found a dealership like Bowditch Ford. Thank You. Robert Carrales More
The response time I received when I arrived was excellent. Perry had me signed in and out the door so fast; I was truly amazed. The attitude of Perry and also the other co-workers is reason enough excellent. Perry had me signed in and out the door so fast; I was truly amazed. The attitude of Perry and also the other co-workers is reason enough to keep using Bowditch for my service requirements. Even the friendly service at the checkout counter is definately worth mentioning. I plan to keep using Bowditch for all my future service even though my travel distance is to other Ford dealers is much closer. Thanks again for the friendly efforts of your staff. John Scherer More
Upon arriving, the enthusiasm and professionbal attitude of the staff was quite evident. The explanation of the various offerings was thorough as was the short training session inside the vehicle. The bot of the staff was quite evident. The explanation of the various offerings was thorough as was the short training session inside the vehicle. The bottom line is that my wife drove off in the car of her choice, and we were pleased with the entire process. More
Larry and Al always go the extra mile when it comes to customer relationship, they treat me more like a friend and always walk me thru what needs to be accomplished. My experience on Saturday, Jan 14th, 2 customer relationship, they treat me more like a friend and always walk me thru what needs to be accomplished. My experience on Saturday, Jan 14th, 2012 was outstanding, there service and support is why I am a Ford person today. Good luck Al with your Giants, nice coat by the way R, Ed Radcliff More
Excellent Customer Service. This is the second vehicle I have purchased from Bowditch Ford and I am extremely pleased. Every one was extremely helpful and very courteous. The entire dealership made buying have purchased from Bowditch Ford and I am extremely pleased. Every one was extremely helpful and very courteous. The entire dealership made buying my vehicle a very pleasant experience. More
Al is a great guy to work with for service,very accomodating. Could not beat the price for a set of tires anywhere else and the rewards point program is an added bonus. accomodating. Could not beat the price for a set of tires anywhere else and the rewards point program is an added bonus. More
The degree of professionalism is unsurpassed in both vehicle sales and service. My 2009 Ford Escape is the perfect vehicle for my family. Al Cusano and the Blue Team service identified a potential maj vehicle sales and service. My 2009 Ford Escape is the perfect vehicle for my family. Al Cusano and the Blue Team service identified a potential major problem (battery) and were able to repair the problem under my warranty. The Bowditch shuttle driver (Bob Pickrell) drove me to work and gave me his card with cell number to call for a ride back when my vehicle was ready for pick-up. I purchased my 2009 Ford Escape on December 18, 2008 from Dennis Cozzens and Susie Perry. I have recommended the dealership to several other individuals which have purchased Fords also. When I decide to trade, I will return to Bowditch for my next purchase. This dealership is very responsive to its customers, whether they are male or female. That speaks volumnes!!!! More


