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Bowditch Ford

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.4
1,300 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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11291 Jefferson Ave

Newport News, VA

23601

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Showing 1,300 reviews

November 05, 2026

Quick, professional and friendly matter 2nd experience in two weeks, I will return for future work! More

by Dariousat48
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
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November 04, 2026

Service department damaged EGR components while changing the transmission. Returned vehicle to me with active CEL. Repair took 4 iterations in the shop over a month More

by tgell001
Recommend Dealer
No
Employees Worked With
Tristen
Print
November 04, 2026

Al in Service looked out for me. First maintenance done my 2025 F150 so pretty minor. Encouraging nonetheless! More

by bntalbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2026

Most times Al is very helpful, work is done when expected. Nice wait area, or good courtesy service if longer job. More

by roadster01fan
Recommend Dealer
Yes
Employees Worked With
Al Cusano
Print
October 30, 2026

The scheduling for an appointment is easy. Knowledgeable Service Advisors. The wait time for service is what to be expected. More

by thargett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
October 30, 2026

The service manager Al is always helpful and gives us good advice. The technician noted a tire needed replacement which saved us from an accident. More

by ALLENBNICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2026

Very polite and helpful. The representative kept me informed and he let me know what services I would need in the next few months. More

by L80kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Brannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
October 29, 2026

Love Al! Make appointment, and it's quick to get in and fast turn around. Really like Bowditch. More

by STARKEY86
Recommend Dealer
Yes
Employees Worked With
Al
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October 29, 2026

Al provided quick check in. Work quick and accurate. Al provided tips on how to keep my maverick running proud More

by lee.smith.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
October 26, 2026

Courteous service Courteous service says the main point. Anything more is automated prompt wanting more. More

by rmbeverage
Recommend Dealer
Yes
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