Bowditch Ford

First of all, Al keeps cutting me off while I'm trying to talk and has a slightly arrogant attitude. Would rather deal with a different service rep. 2nd, the rattle that the passenger left side door was s talk and has a slightly arrogant attitude. Would rather deal with a different service rep. 2nd, the rattle that the passenger left side door was supposed to have been fixed but it's still there even though the work order stated the vehicle was road tested. will be returning the vehicle for the door rattle to be fixed More

Great dealership, with the most excellent service - ALWAYS. All the employees are very respectful and professional. They all seem to truly care about the customers and those waiting for their automobi ALWAYS. All the employees are very respectful and professional. They all seem to truly care about the customers and those waiting for their automobiles while being serviced, with even making sure we are offered beverage and donuts. Although they were very busy, it was apparent that I wasn't just another number. I had to wait an hour for an oil change but that was most acceptable, however the service manager still apologized for the wait, it wasn't necessary but made me feel important enough to address this concern for their end of the service. Future automobiles will definitely be purchased here because of the service department! More

I have been buying and servicing my Fords at Bowditch Ford for over 12 years. When I trade-in my Fords every 2 years, Susie Perry is my Sales Rep and always makes sure I get the new Ford I need - she li Ford for over 12 years. When I trade-in my Fords every 2 years, Susie Perry is my Sales Rep and always makes sure I get the new Ford I need - she listens to my lifestyle needs and puts me in the right car for me. For Service, Al Cusano is the best! I make sure to bring the car to the service department when my service "sticker" tells me I'm due. Al Cusano makes sure my car gets all service needed while it's there - one stop! Between Susie and Al, they keep me going - they're the best! More

Al is always friendly, knowledgeable, wants to help take care of your vehicle issues, and most of all is a very honest person. Works with you to schedule appointments that meet your schedule and needs. Al a care of your vehicle issues, and most of all is a very honest person. Works with you to schedule appointments that meet your schedule and needs. Al always calls me whenever my vehcilce is ready or we have set a determined time while at the dealership. More

Would recommend this dealership to anyone looking for a new car or truck. Susie Perry is very knowledgeable of her job and what she does.She's go out of her way to get the job done.Have bought four vehicl new car or truck. Susie Perry is very knowledgeable of her job and what she does.She's go out of her way to get the job done.Have bought four vehicles from her and will continue to do so,my next truck though will be my last,my retirement truck.Al in service know's what he's doing and does it well,would trust him with both my vehicles when it comes to repairs. More

I was impressed with the professionalism and the friendliness of the all the personnel we dealt with. I purchased the pick up I had been searchiong for for several months. I appreciated that Bowd friendliness of the all the personnel we dealt with. I purchased the pick up I had been searchiong for for several months. I appreciated that Bowditch found the vehicle that met the specifications I requested and the price was reasonable. All in all, we were very satisfied and are happy with our purchase. More

Bowditch deserves and earned this rating. My inspection was done so quickly; the service dept tried so hard to work me into their schedule on the last day of the month; and the people who work for Bowditch was done so quickly; the service dept tried so hard to work me into their schedule on the last day of the month; and the people who work for Bowditch are so customer-oriented. I am so glad i purchased my vehicle at Bowditch and they always work so hard to make me feel welcome when i come back to have my vehicle serviced. More

Price is commensurate to the quality of work. Expect large price for complex repair. Additional problems maybe revealed upon inspection. Repairs will be performed according to Ford standards. Standard m large price for complex repair. Additional problems maybe revealed upon inspection. Repairs will be performed according to Ford standards. Standard maintainence is competitively priced. They changed oil and performed state inspection for < $50. More

The only thing I was not happy with is that my truck was there for two days getting worked on, yet no one noticed the oil change due now chime and performed the oil change. Other than that I love these guy there for two days getting worked on, yet no one noticed the oil change due now chime and performed the oil change. Other than that I love these guys. Awesome to deal with and always a pleasure!!! More

The dealership is convenient location to work. The employ good people. The jobs that I have had them do have been done right the first time. Even though I have an old truck the parts department always has th good people. The jobs that I have had them do have been done right the first time. Even though I have an old truck the parts department always has the parts available. It may cost more to go to a dealer, but it gets done right. More