Bowditch Ford
Newport News, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The only thing I was not happy with is that my truck was there for two days getting worked on, yet no one noticed the oil change due now chime and performed the oil change. Other than that I love these guy there for two days getting worked on, yet no one noticed the oil change due now chime and performed the oil change. Other than that I love these guys. Awesome to deal with and always a pleasure!!! More
The dealership is convenient location to work. The employ good people. The jobs that I have had them do have been done right the first time. Even though I have an old truck the parts department always has th good people. The jobs that I have had them do have been done right the first time. Even though I have an old truck the parts department always has the parts available. It may cost more to go to a dealer, but it gets done right. More
I have always had very positive experiences with Al in the service department. I would highly recommend the service department to anyone with the experiences I have had. All three service writers are ver the service department. I would highly recommend the service department to anyone with the experiences I have had. All three service writers are very professional while interacting with customers. More
I have been purchasing vehicles from Bowditch Ford for some 20 plus years and have always had a very good experience. The last 10 years I have been working with Susie Perry, Dennis Cousin in sales and Al some 20 plus years and have always had a very good experience. The last 10 years I have been working with Susie Perry, Dennis Cousin in sales and Al Cusano in the service dept. and could not have anyone that is more honest, sincere, and professional then these 3 individuals. I would recommend Bowitch Ford to anyone interested in a new vehicle and who wants to have a enjoyable relationship with their dealership personnel. More
I love Bowditch Ford! All my cars for the last 15 years have come from Bowditch. The sales staff and the service staff both are very friendly and knowledgeable. I never have to wait for any service longe have come from Bowditch. The sales staff and the service staff both are very friendly and knowledgeable. I never have to wait for any service longer than advised and the waiting room is very comfortable. Every experience I have had with Bowditch has been a pleasant one. More
The sales and service staff were extremely helpful and efficient and took the time we needed to make the wise car buying deal. They were very friendly and understood the programs and packages in place to efficient and took the time we needed to make the wise car buying deal. They were very friendly and understood the programs and packages in place to help new car buyers. We will gladly do business with them again. More
I have been dealer with Bowditch and Al Cusano since 2003 and have always been very pleased with their service. Al has worked with me and has always scheduled my service work that suits my time. Al is very and have always been very pleased with their service. Al has worked with me and has always scheduled my service work that suits my time. Al is very accommodating when it comes to his customers. Thanks More
Our 2002 Explorer was in for "Service engine soon" light. Al is our service guy, this the kind of service you just have to trust someone and I trust Al. He is honest and straight forward. We have two Ford Al is our service guy, this the kind of service you just have to trust someone and I trust Al. He is honest and straight forward. We have two Ford products and will bring them back there for service. More
We first went to Bowditch on a Sunday afternoon to look for a new vehicle. We walked around the entire parking lot without anyone approaching us. We decided to walk inside to find some help, and as we we for a new vehicle. We walked around the entire parking lot without anyone approaching us. We decided to walk inside to find some help, and as we were walking towards the building, a salesperson came outside, looked at us and sat down on a bench without any greeting. Once inside we walked past two salespeople sitting on a bench chatting with each other and playing on their cell phones, again no greeting. We ended up coming back a few weeks later after doing an internet pricing online. The second time around we were welcomed inside and offered much assistance. Susie made the process very smooth and easy and it was a pleasure purchasing a vehicle from her. I would highly recommend Bowditch for anyone looking for a new Ford vehicle! More
I brought my Explorer in to have my tires rotated and oil changed. When I paid my bill it was $140.00 minus my discounts. Service said my radiator needed to be flushed since it had not been done before and changed. When I paid my bill it was $140.00 minus my discounts. Service said my radiator needed to be flushed since it had not been done before and my vehicle is over 5 years old. I feel as though service should have consulted with me about the flush before doing the work. More


