Bowditch Ford - Service Center

I love Bowditch Ford! All my cars for the last 15 years have come from Bowditch. The sales staff and the service staff both are very friendly and knowledgeable. I never have to wait for any service longe have come from Bowditch. The sales staff and the service staff both are very friendly and knowledgeable. I never have to wait for any service longer than advised and the waiting room is very comfortable. Every experience I have had with Bowditch has been a pleasant one. More

I have been dealer with Bowditch and Al Cusano since 2003 and have always been very pleased with their service. Al has worked with me and has always scheduled my service work that suits my time. Al is very and have always been very pleased with their service. Al has worked with me and has always scheduled my service work that suits my time. Al is very accommodating when it comes to his customers. Thanks More

Our 2002 Explorer was in for "Service engine soon" light. Al is our service guy, this the kind of service you just have to trust someone and I trust Al. He is honest and straight forward. We have two Ford Al is our service guy, this the kind of service you just have to trust someone and I trust Al. He is honest and straight forward. We have two Ford products and will bring them back there for service. More

I brought my Explorer in to have my tires rotated and oil changed. When I paid my bill it was $140.00 minus my discounts. Service said my radiator needed to be flushed since it had not been done before and changed. When I paid my bill it was $140.00 minus my discounts. Service said my radiator needed to be flushed since it had not been done before and my vehicle is over 5 years old. I feel as though service should have consulted with me about the flush before doing the work. More

We are always pleased with our service, customer treatment, and timeliness of service. Al is always good about informing us what needs to be done and why. We feel confident in his knowledge and ap treatment, and timeliness of service. Al is always good about informing us what needs to be done and why. We feel confident in his knowledge and appreciate that he recognizes us when we walk in. We usually are just in for maintenance because our 3 ford vehicles serve us well. We have a 2005 F150 super cab 4x4, 2006 Mustang, and a 2006 Focus. The mechanics leave our vehicles clean and we feel their work is credible. More

Own a 2004 F150, My second window falls down for no other reason than it's a piece of junk. Ford f150's from 2004 have a problem and Ford know all about it, yet won't recall for some reason. I spent $400 to reason than it's a piece of junk. Ford f150's from 2004 have a problem and Ford know all about it, yet won't recall for some reason. I spent $400 to have it (fixed) we will see. I have now spent $800 on window parts with two more windows just waiting to fail. I don't even know if the ones that were fixed will last! I have owned only three vehicles in my life, all Fords, but this has soured me to the point that I will never spend another dime on Ford. The service person tells me "this happens alot". I say so now I just wait for the other two windows to do the same thing? "probably". I say what I paying $400 for? Another piece of junk part that breaks for no reason? Reply "I think these new ones are modified". UNACCEPTABLE More

We purchased a used 2004 Ford Escape in Nov 2009, so the dealership sends us emails regularly. One particular email in June 2010 was a "Happy Birthday" email and as always, they checked to make sure we are dealership sends us emails regularly. One particular email in June 2010 was a "Happy Birthday" email and as always, they checked to make sure we are still enjoying the vehicle and for us to call if we have any questions. Because it was my husbands birthday, we decided to ask Bowditch if they could do a complimentary carwash for his birthday. We were told by Samantha that she would need to speak to the owner and would get back to us. She called back the very next day and we were pleased to hear that the owner decided to have us bring the vehicle in for the carwash. We dropped our vehicle off, just expecting a typical, ordinary car wash, but when we returned to pick up our truck, we didnt recognize it! It looked brand new, like the first day we purchased it! It was spotless outside AND inside! We were so impressed with the value of the work done on our vehicle and the excellent customer service we received that we had to share our 5-Star experience. Thanks so much Bowditch Ford for treating us like 5-Star Customers! More

I find my experience at Bowditch appealing mainly because of the Service department. I am a firm believer that after the orginial sale, that is what is left, Service. We were connected up with Al Cusano, an of the Service department. I am a firm believer that after the orginial sale, that is what is left, Service. We were connected up with Al Cusano, and he has proven to be the best Service person we could hope for. He is the most honest, straight forward, and fair Service Rep. I have ever delt with. That is what brings us back. We have two vehicles, a 2008 Escape and still bring our 2002 Explorer in for any and all service needed. Thanks for all you do! More

Heather, THANK YOU VERY MUCH -- please tell the Air Conditioning Service Technician that he (?) got it RIGHT --- my AC is icy cold -- even in 97 and 101 degree heat !!!!!!!!!!!!!!!! Robert xxxxxxxx Conditioning Service Technician that he (?) got it RIGHT --- my AC is icy cold -- even in 97 and 101 degree heat !!!!!!!!!!!!!!!! Robert xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

I have always been pleased with the work that has been done on my vehicles. I know that I can trust the Service dept to be honest. I know they will only do the work that needs to be done and the work will done on my vehicles. I know that I can trust the Service dept to be honest. I know they will only do the work that needs to be done and the work will be done right. Nothing is more important than trust and quality of work. More