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Bozard Ford Lincoln
St. Augustine, FL
9,921 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 9,921 reviews
April 06, 2016
Crystal customer service representative of the year! Could've been a disaster but Crystal definitely stepped up to the plate! This is my third convertible top that I have put on my car in the past two y Could've been a disaster but Crystal definitely stepped up to the plate! This is my third convertible top that I have put on my car in the past two years. It has been a long process what could've been a disaster Crystal really took care of me and even gave me a Rent-A-Car and made sure the whole thing worked out the way it was discussed three weeks ahead of time. I really appreciate all she did and she deserves customer service representative of the year, thank you Crystal for always doing a fantastic job! More
by MSSCHOOLEY
Verified CustomerEmployees Worked With
April 06, 2016
Beyond outstanding customer service!! From the shuttle drivers,, the greeters, to my service reps Colby and Piper, as well as very speedy turnaround for my RV, I am again so pleased with B From the shuttle drivers,, the greeters, to my service reps Colby and Piper, as well as very speedy turnaround for my RV, I am again so pleased with Bozard. More
by SK
April 06, 2016
Win - Win Situation I found the exact vehicle I was looking for at a good price. Frank Serverius was very helpful. The complete process from the time I arrived at the d I found the exact vehicle I was looking for at a good price. Frank Serverius was very helpful. The complete process from the time I arrived at the dealership until I drove away with the new vehicle was under 2 hours..a record! More
by colddwals.1
Employees Worked With
Frank Serverius, Erik Shipley
April 06, 2016
Radio My radio malfunctioned and the service department repaired it. The work was completed with no errors and quickly. My truck was restored to new condit My radio malfunctioned and the service department repaired it. The work was completed with no errors and quickly. My truck was restored to new condition. More
by JOHNLAWRIE
Employees Worked With
April 06, 2016
Warranty issue and first service Had a great experience buying my truck from Bozard and also a great experience having my first oil change and repairing a warranty issue with my trans Had a great experience buying my truck from Bozard and also a great experience having my first oil change and repairing a warranty issue with my transfer case on my new F150. Price of the oil change and first service was pretty good as well. If you're buying a car ask for Patrick. If you're getting service, ask for Marcia. They're the best! More
by scott
April 06, 2016
Love my Ford 350! Came back from New Smyrna Beach to buy from Ricky Goodwin again....found out he had passed....RIP.....He was a very nice man....sad to see him go..... Came back from New Smyrna Beach to buy from Ricky Goodwin again....found out he had passed....RIP.....He was a very nice man....sad to see him go....... However, Carlos was a great no pressure saleman...He showed us what we were looking for and George gave us a great deal! Thanks also to Rick for trying to make the process quick and less painful..... More
by RHORSTER1
Employees Worked With
George Clark, Carlos Gibbs, Rick Dotson
April 06, 2016
There are a TON of other Ford Dealerships to choose from If your Ford vehicle breaks down at the mall next door to this dealership, I would STILL tell you to have your vehicle towed to a different one. Bozar If your Ford vehicle breaks down at the mall next door to this dealership, I would STILL tell you to have your vehicle towed to a different one. Bozard pays more attention to whether someone called you after your service appointment than they actually do about performing the service. No parts in stock, very careless mechanics. I get better service at Jiffy Lube. More
by Robb
Employees Worked With
I will not name names
April 05, 2016
Best dealership ever! Buying at Bozard Ford of St. Augustine is always a hassle free, quick, and a comfortable experience. Everyone at Bozard love their Ford cars and truc Buying at Bozard Ford of St. Augustine is always a hassle free, quick, and a comfortable experience. Everyone at Bozard love their Ford cars and trucks probably more than I do, and that says A LOT! I never plan to buy anywhere else! Great folks, great prices! More
by Pete1979
Employees Worked With
Buddy Price, Lee Brewer, Rick Dotson
April 05, 2016
No pressure sales tactics, great experience. I recently purchased a used Ford F-150 from Bozard. I started my search and inquiry on line, and promptly received a personal reply from Lee. I visit I recently purchased a used Ford F-150 from Bozard. I started my search and inquiry on line, and promptly received a personal reply from Lee. I visited the dealership a few days later, met with Lee and checked out the vehicle. At no point was anyone trying to 'close the deal', it was all pretty laid back and the people at Bozard where very accommodating. I took overnight to run some numbers and do some research at home before returning to the dealership. I informed Ryan, the finance manager, the numbers I had in mind and he successfully managed to meet those numbers. We closed the deal in a very timely manner and at no point in the transaction were there any sales tactics that made me feel uncomfortable. I have other vehicles that are coming due for replacement, and Bozard Ford will certainly be at the top of a short list of places I will turn to to provide me with another car. More
by Eddy C.
Employees Worked With
Lee Brewer, Ryan Shapiro
April 05, 2016
Bozard had just what we wanted We search several Jacksonville dealerships for the vehicle we wanted but couldn't locate one even close. So we decided to try Bozard and they had exa We search several Jacksonville dealerships for the vehicle we wanted but couldn't locate one even close. So we decided to try Bozard and they had exactly what we were looking for. More
by lorie
Employees Worked With
A J Miller, Luis Crespo
