Bozard Ford Lincoln

Painless The reason for the five stars is the can do attitude of your employees towards customer service !!! Marica Nelson is a great representative for your d The reason for the five stars is the can do attitude of your employees towards customer service !!! Marica Nelson is a great representative for your dealership More

3rd Vehicle in 3 years! The quality of Ford especially in their SUV's and mid size cars attracted us to the Ford dealership. The consistent sponsorship to youth activities g The quality of Ford especially in their SUV's and mid size cars attracted us to the Ford dealership. The consistent sponsorship to youth activities got us their to Bozard Ford the first time. The fact we actually enjoyed purchasing vehicles with their sales staff kept us coming back. Chase is our usual sales person but the entire team is so easy to work with. Would recommend to anyone the quality and professionalism is the best hands down! More

not saying the entire dealership is bad got oil change at quick lane they were really awesome. they found my radiator fluid was discolored so I had to go to service it was on a sat they got got oil change at quick lane they were really awesome. they found my radiator fluid was discolored so I had to go to service it was on a sat they got me in fast . but they told me everything was good with my car so I left . well that Tuesday I check fluid my self and notice the cover that goes over my motor was gone. its the big plastic piece that covers over motor parts to make it look nice under hood. well I call my salesman he got right on top of it they called me to see how the service went I told them what happened they said they will have someone call its been over for days and nothing. what gets me is when the guy cleaned his work area up I would think he would notice it was extra and told someone to call around to see if someone is missing this part. plus if u say someone ill call they should. not sure who worked on car but needs to let people know they forgot to put piece back on car . I paid for it when I bought car so it should stay with car . was going to purchase another car but not sure I will after this. More

Bozard even treats out-of-towners like royalty From the moment we arrived we felt like valued customers. Service consultant Colby Clarke listened to our odd car problem and assured us Bozard was u From the moment we arrived we felt like valued customers. Service consultant Colby Clarke listened to our odd car problem and assured us Bozard was up to the challenge. He put us in a rental car and told us he would keep us posted. It was a complex, unusual (computer) issue that took some sleuthing to resolve. The service team kept after it and Colby kept us in the loop so we had confidence in the process. When it was finally done, we were pleased to hear it was covered by the warranty, and they had taken care of recall items too. We are back on the road again. Two thumbs up Bozard! More

16 f150 xlt Our sales person Patrick was very friendly, professional, knowledgeable and relaxing. Everyone I encountered was very nice. The purchase experience wa Our sales person Patrick was very friendly, professional, knowledgeable and relaxing. Everyone I encountered was very nice. The purchase experience was easy and the selection of trucks was impressive. More

Great service, Knowledgeable Staff Mike Mitchell made buying a car completely hassle free. As a ex salesman, I myself was blown away by the team work the staff showed and also the finan Mike Mitchell made buying a car completely hassle free. As a ex salesman, I myself was blown away by the team work the staff showed and also the financial connections which enabled them to get my transaction to go through. I will definitely be back to buy the remaining vehicles for my company. Thank you Mike Mitchell. More

Superior Service Got a reading on dash that key battery needed to be replaced. Called Marsha and she set us up same day. In and out in less than an hour - continued g Got a reading on dash that key battery needed to be replaced. Called Marsha and she set us up same day. In and out in less than an hour - continued great service. More

Great Experience This is now the second vehicle we have purchased from Bozard Ford/LincolnIt was a good experience as was our first. Our Sales person, John Mott worke This is now the second vehicle we have purchased from Bozard Ford/LincolnIt was a good experience as was our first. Our Sales person, John Mott worked hard explaining the vehicle we were interested in. He was "siting in" for Sheryl Brewer, another excellent sales rep, but had the day off. Rick Garcia is one the best financial reps I have met in buying cars for over 50 years. His not only extremely knowledgable, but nows how to strike the balance between the customer and his allegiance to his dealership. He is one of those few folks in the car sales world that you can trust to get you the best deal and interest rate. He is by far the best. I would be remiss if I did not give praise to the Sales Manager Jesse Scheff for working to get us the best deal possible. This dealership is not an official USAA dealer, but they will match or beat the pricing and loan rate. How can you beat that? More

Straight forward and easy to work with We purchased a used car from Boxard Ford and it was painless. The salesman, Jim Duran was straight forward with us, worked within our budget and did We purchased a used car from Boxard Ford and it was painless. The salesman, Jim Duran was straight forward with us, worked within our budget and did not try to push us into something we couldn't afford. Overall it was a great buying experience! More

Excellence of service We recently had to purchase another vehicle and hated the thought of wheeling and dealing at a car dealership. We were in St. Augustine and had heard We recently had to purchase another vehicle and hated the thought of wheeling and dealing at a car dealership. We were in St. Augustine and had heard great things about Bozard Ford so we decided to try them. From our initial meeting with our salesman, Mike Mitchell, we felt comfortable. He wasn't pushy, and very helpful and knowledgeable. Then we were introduced to Tom Reinard, the Used Car Manager. He heard our specific limits and he sealed the deal with exactly what we needed. Then the Business manager, A.J. finished the paperwork and was very personable and quick. The whole team was great and when we picked the truck up the next day, everything was finished as promised and we drove away very satisfied. We would definitely recommend Bozard Ford. More