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Bozard Ford Lincoln

St. Augustine, FL

5.0
10,259 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 10,259 reviews

March 01, 2016

Garbage Service Center Enter 9:15 for a 9:30 Apt. Late getting us in. Once we got our vehicle in for service for a Plastic Pillar that encases the front windshield (2nd time More

by PHYLISSA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcia Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2016 -

Bozard Ford Lincoln responded

Phylissa16, I want to start by sending my sincerest apologizes for your recent experience. We would love to make it up to you in any way we can. I have called and left a personal message for you. Please feel free to contact me back at your earliest convenience! Thank you! Kristina Fenech Customer Relations Manager Bozard Ford Lincoln (904)436-6304

March 01, 2016

A some!!!! Bozard ford will be the only dealer ship I will shop for many years to come,thanks again y'all are asome,hopefully my wife will come see y'all soon!! More

by MORGANGRF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Clark
Mar 03, 2016 -

Bozard Ford Lincoln responded

We are happy to hear that you had a good experience while here with us! George is great and is always sure his customers get nothing but the best while here with us! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

March 01, 2016

Could not ask for a better experience Jesse, Erik,and Jon were amazing... I bought a used Honda that was a wholesale to the public and it ended up having a costly problem and I was really More

by james.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Scheff, Erik Shipley
Mar 01, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you were well taken care of while here with us! Erik and Jesse are great! They are always sure our customers get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

March 01, 2016

Purchasing a Lincoln MRC Friendly and knowledgeable people helped me get what I wanted at a reasonable price. They took the time to explain about the vehicle and financing. More

by PUDGEREESE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Crespo, Kevin Mitchell
Mar 03, 2016 -

Bozard Ford Lincoln responded

Luis and Kevin are great! We are so happy to hear that you had a great visit with us while purchasing your vehicle! Thank you for taking the time to share your experience with us and we look forward to being able to serve you again in the future!

February 29, 2016

Wonderful Service Alex took in my car for some recall and reprogramming, kept me up on its progress, and returned her to me running smooth and washed! More

by reythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Bozard Ford Lincoln responded

We are so happy to hear you were well taken care of while your vehicle was in for service with us! Alex is fantastic and always takes great care of his customers. He is always sure that they get nothing but the best! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

February 28, 2016

No appointment, right in and right out I walked in for a oil change and tire rotation. I waited about an hour, and my car was done and I was on my way. They even washed and vacuumed my car More

by floridians777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember his name
Feb 29, 2016 -

Bozard Ford Lincoln responded

So awesome to hear!! We are pleased to hear they took great care of you while over in our Quick Lane. Glad they were able to get you in and out in a timely manner and you were on your way! Thank you for taking the time to stop and share your experience with us and we look forward to the opportunity to serve you again in the future!

February 28, 2016

Best service department Marcia delivered again! She got me scheduled for a service problem the same day. Got us a loaner. Picked the car up the next day. The work was even co More

by schwarzlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Bozard Ford Lincoln responded

We are so glad to hear that you had a great experience while here with us! Marcia is wonderful and is always sure to take great care of her customers. Thank you for taking the time to share your review with us! We look forward to the opportunity to serve you again in the future!

February 28, 2016

Never got a deal done this fast. Buddy is awesome!! He got my deal done before i arrived. He even picked me up from my home in Jacksonville. Thanks a lot Buddy and Bozard. More

by Mr TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Price
Feb 29, 2016 -

Bozard Ford Lincoln responded

Buddy is fantastic!! We are so pleased to hear that he took such great care of you while you were here with us! He is always sure his customers get nothing but the best while here. We hope you are loving your new vehicle and thank you for taking the time to share your review with us!

February 27, 2016

Great customer service I love my new Ford Mustang! Great local Ford Dealership. Mike Tudor and Matt Tudor do excellent work and customer service!!! Long time customer and fr More

by Cmox23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Tudor, Erik Shipley
Feb 29, 2016 -

Bozard Ford Lincoln responded

This makes us so happy to hear! Mike, Matt and Erik are all fantastic and are always sure our customers get nothing but the best while here with us! We are glad you are loving your new Mustang as well! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

February 27, 2016

Best Buying Experience Bozard's courteous and attentive sales team went above and beyond to make sure we were satisfied with our recent purchase. Over the years we have pur More

by Coleman Clan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hewit, David Siekierski, Erik Shipley
Feb 29, 2016 -

Bozard Ford Lincoln responded

Bob, Erik and David are all fantastic! They are always sure to take great care of our customers! We are so happy to hear that you had a great experience with us! Thank you for taking the time to share your review with us and we hope you are loving your new vehicle! We look forward to the opportunity to serve you again in the future!

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