Bozard Ford Lincoln

I contacted several dealerships looked at different trucks and I decided to go with Jim Duran.Jim ansered all my questions was frendly and was able to get close to what I wanted for my tradein.I'll sti trucks and I decided to go with Jim Duran.Jim ansered all my questions was frendly and was able to get close to what I wanted for my tradein.I'll still shop around but I'll cantact Jim first on our next car. More

Ronnie made our experience easy and pleasant. Our deal was worked without even stepping into the dealership. Upon our arrival the computer system was down. Ronnie did a full vehicle explanation, set remot was worked without even stepping into the dealership. Upon our arrival the computer system was down. Ronnie did a full vehicle explanation, set remotes and phones and made sure we were comfortable. We were introduced to Angela, in parts, who helped us with optional equiptment we were looking for. She even offered to drop it off at our house, since she lived near by, if it was not available when we left. In regards to the good price. Everyone always feels that they could have got a better deal. I'm satisfied with the deal I received and would recommend Ronnie and the dealership to my friends n family. The internet experience work very well for us and I would encourage others to do it also. Thanks Ronnie!!!! More

Was by far the best buying experience my Wife and I have ever had! Ronnie was so helpful to my Wife that did not have a clue of what kind of vehicle she wanted! When Ronnie finally got a feel for what she w ever had! Ronnie was so helpful to my Wife that did not have a clue of what kind of vehicle she wanted! When Ronnie finally got a feel for what she was looking for he led us in this Direction. When we started working on the Deal to get it where we wanted it Bryan stepped in and far exceeded our expections! When we decided on the Deal it was the next Day, Ronnie was off Bryan called him and told him we were going to Buy! Ronnie came in on his day off just to make sure everything was alright with us! He really cared! We told them we had to be somewhere by 4:30 it was 3:00 when we got there to the Dealership. we went into the Finance office with TJ, and was done and out by 4:00. We will be back for another Vehicle when it is time to replace my Truck! More

Have purchased 4 vehicles in last 2 years @ Bozard. Sales and service, Ronnie, Terry, and Kevin are the absolute best - will not shop anywhere else! Sales and service, Ronnie, Terry, and Kevin are the absolute best - will not shop anywhere else! More

I enjoyed working with Joe and all of the folks at Bozard Ford. The sales and finance staff were all friendly and helpful. I definitely recommend Bozard Ford. Ford. The sales and finance staff were all friendly and helpful. I definitely recommend Bozard Ford. More

I wanted to take a moment to express my sincere thanks for all of the assistance I received in purchasing my new Ford Edge. This is the 9th vehicle I've purchased from Bozard Ford with Ricky Goodwin's as for all of the assistance I received in purchasing my new Ford Edge. This is the 9th vehicle I've purchased from Bozard Ford with Ricky Goodwin's assistance. His knowledge of the Ford product is unsurpassable. Ricky will always go that extra mile to assist in any way. He is tried and true! I've referred many customers to Ricky Goodwin over the years. Always without hesitation as I know I am placing them in great hands. This time my financing was handled with the assistance of A.J. Miller. Believe me when I say this was the most positive, enjoyable...yes enjoyable experience I've ever had with a dealership finance guy. I closed the deal on 12/31/2012 - probably one of the busiest days for any dealership. A.J. took care of me, in a timely manner and I was out the door in record time! Thank you Bozard for always handling my transportation needs. I am privileged to be your customer!!! Barry Benjamin, Commissioner St. Augustine Port, Beach & Waterway District More

The sale of this truck was so bad a don't know where to begin. I was just going to ignore these surveys but then I got a letter from Letti Bozard and it really angered me. In the letter. The letter specifi begin. I was just going to ignore these surveys but then I got a letter from Letti Bozard and it really angered me. In the letter. The letter specifically mentioned; 1.You recived a explanations of the SYNC System (still don't now how to use it) 2. You were introduced to our service department (never met a single service person) 3. Your first maintainance appointment was scheduled (wow really!!!!!!!Would you please tell so I will actually show up. No appointment was set at all. In the letter there was a copy of the Delivery checklist. Which I signed but did not actually go over even half of the stuff on it. I have had to read the manual to figure out anything (like how to move pedals, how to use radio, using bluetooth etc) The "deal" itself was a complete joke. The truck was listed on the internet at $31,800. the sticker was $37825. This is the only reason I even looked at a Ford. My trade was $20,000 with an actual payoff of $22238.16 This was the lowest amount from all other dealers(dodge, toyota and chevy) I ended up with a borrowed amount of $37468.63 which is almost exactly the sticker amount. Wow what a shocker I acutally paid the sticker and not internet price! Both VW and Carmax would have actually paid off my trade in full. The the loan was supposed to be thru Ford which could not be done? Then Sun Trust, Ok. I finally got paperwork on where to send the payment and low and behold......it is from Wells Fargo. If my wife had not opened the Wells Fargo envelope (I put in in the junk mail file) I would had not know about the payment info. I was looking for a Sun Trust envelope. Unbelievable!!!!!!!!!!!! I needed a truck to haul equipment for an expanding catering company and choose Ford after going to several other companies first. Your Salesmen were very passionate about making the sale where the others were not. Yet not so good at delvering the finished product. As I sit here I should have bought the Dodge. The delivered price was $34,500 (trade in of $21500) for a truck the has more features (touch screen radio with nav, alpine stereo, bedliner ect) but the salesmen was very uh whatever. In closing I can not recommned your dealership for new sales and am VERY CONCERNED about doing anything other than warranty work there. I did not buy a Toyota because of the horrible time my wife has had with service of her Solara convertible at the Dealer. Harry Lekien More

I WOULD LIKE TO FIRST SAY THAT I'M HIGHLY IMPRESSED WITH THIS DEALERSHIP.WHEN I BROUGHT MY TRUCK A FEW WEEKS AGO I HAD SOME ISSUES WITH THE PURCHASE. AT THE TIME I DIDN'T KNOW WHOM TO TALK TO ABOUT THE ISSU THIS DEALERSHIP.WHEN I BROUGHT MY TRUCK A FEW WEEKS AGO I HAD SOME ISSUES WITH THE PURCHASE. AT THE TIME I DIDN'T KNOW WHOM TO TALK TO ABOUT THE ISSUE AT HAND. THE SALES MANAGER FOUND OUT THAT I WAS UPSET AND CALLED ME TO SEE JUST HOW OR WHAT HE COULD DO TO CORRECT THE PROBLEM/ISSUES. THIS GENTLEMAN EXPRESS HIS CONCERNS ABOUT MY PURCHASE AND OFFERED TO HELP IN ANY WAY HE COULD TO RESOLVE MY PROBLEM. THE POINT IS THAT HE DIDN'T HAVE TO DO THIS JESTURE FOR ME. BUT BECAUSE OF THE COMMITTMENT OF EXCELLENCE THERE, HE WENT ABOVE AND BEYOND TO FIX THE THINGS THAT I HAD ISSUES WITH. SO, FROM THE BOTTOM OF MY HEART I SAY THANK YOU TO ALL THE EMPLOYEE AT BOZARD FORD AND MAY GOD CONTINUE TO BLESS EACH ONE OF THEM IN A MIGHTY WAY. GO BOZARD FORD!!!!! More

It was a pleasure working with Stephen. He was very friendly and professional, but not too pushy. We will definitely buy from Bozard Ford again in the future and will recommend our family and friends. friendly and professional, but not too pushy. We will definitely buy from Bozard Ford again in the future and will recommend our family and friends. More

Came in for an oil change, left with a brand new 2013 Focus. Friendly, professional, courteous, and very helpful! I felt we had a great selection, and the price was very fair. Thanks guys! Focus. Friendly, professional, courteous, and very helpful! I felt we had a great selection, and the price was very fair. Thanks guys! More