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Bozard Ford Lincoln

St. Augustine, FL

5.0
9,906 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 9,906 reviews

December 13, 2012

It was great. Everyone was polite and easy to work with. Happy experience for all involved. Thank you for working with us. Happy holidays and More

by Mistyroberts
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martin
Dec 14, 2012 -

Bozard Ford Lincoln responded

Thanks Misty! We appreciate your business! Merry Christmas! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 12, 2012

Bozard's Tom Krell was exremely curteous and informative in helping me locate the vehicle I wanted. He listened intently to my needs and our negotiations were non pressured. My order process was easy and ca More

by Cristofolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : A J Miller, John Moon
Dec 12, 2012 -

Bozard Ford Lincoln responded

Thank you! Tom Krell does a great job for us here at Bozard Ford Lincoln! I will be sure to share your comments with him! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 11, 2012

We entered the dealership unsure if we would even be able to buy a vehicle. We have just relocated from Australia and getting settled again in a new country has been a challenge. I cannot say enough how bles More

by MCCLOGHRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICKY GOODWIN
Dec 12, 2012 -

Bozard Ford Lincoln responded

Wow! Thanks for sharing your story! Ricky has been a valued member of the Bozard team for many years and we are very proud of his work! Enjoy your new car and welcome to the U.S.A! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 09, 2012

Chase I was great from start to finish, and worked hard to get me the deal and vehicle I wanted. I highly recommend Chase and TJ from Bozard Ford, you be pleased with their service! More

by Jennifer F.
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chase Burnett
Dec 12, 2012 -

Bozard Ford Lincoln responded

Thank You! Chase does a great job as does TJ. I appreciate your input! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 09, 2012

Our salesman Chase Burnett , was incredibly helpful and very knowledgeable. He was very positive and handled himself in a professional manner.Chase was very helpful showing us how all the options worked on More

by JEHorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Burnett, Chase Burnett
Dec 12, 2012 -

Bozard Ford Lincoln responded

Thank you so very much! It sounds like these guys showed some real teamwork! That's always a good thing! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 07, 2012

I bought a 2012 Ford Escape and got an awesome deal from them! They were very helpful and made sure I was able to get what I wanted for the price I could afford. Thanks so much guys you did great! More

by megansd1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg McDonald
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank You! Enjoy your Escape! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 07, 2012

Mr. Purdy was an incredibly polite and attentive salesman. He always had a smile on his face and let us know the progress of our paper work. This buying experience was very painless, simple and fast More

by jmercer526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Purdy, Stephen Purdy
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank you Julie! We appreciate you and I am very pleased that Stephen did a great job for you! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 07, 2012

while waiting for the finance office, asign a time, instead of the "just a few more minutes" comments. allowing the customer to depart and return. the staff was excellent, but we felt somewhat trapped More

by mleneave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Arnold
Dec 07, 2012 -

Bozard Ford Lincoln responded

Thank you for pointing this out. Finance is sometimes difficult to put a timeframe on as some clients require more time than others. We have been growing at a rapid pace this year and that certainly has presented us with some challenges. We do in fact have an additional finance manager joining our team in about a week. I appologize for your wait. Please contact me directly as I would like to offer you a complimentary oil change. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 07, 2012

GREAT EXPERIENCE!!! As busy as they are they always got back to me immediately. This was very important to me and made it worth the trip from Brunswick, GA More

by scottsGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Duran ++
Dec 07, 2012 -

Bozard Ford Lincoln responded

We appreciate your patronage, especially since you came to us all the way from Brunswick! We know that you have many choices...thank you for choosing Bozard Ford Lincoln! Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

December 05, 2012

I always like how Steve greets me like he is my best friend and looking out for my best interest! The 3 star for quality of work by no means reflects Steve's performance! I just haven't seen eye to eye More

by WGCostner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Purdy, Stephen Purdy
Dec 12, 2012 -

Bozard Ford Lincoln responded

I am very happy that Stephen has done such a great job for you. I am concerned though that you have had some issue with our service department. Please contact me and I will do my best to correct the situation. We strive to provide a great experience in sales and service as well. Sincerely, Thom Workman General Sales Manager Bozard Ford Lincoln

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