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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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March 01, 2017

Fast, professional service Professional and friendly staff. I would definitely recommend Bozard to friends and family awesome group of folks, I always leave with a smile. The More

by mmitchell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bressler
Mar 02, 2017 -

Bozard Ford Lincoln responded

Great to hear! Kevin is awesome! He is always sure his customers are well taken care of and get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

March 01, 2017

Quality Care We actually look forward to having our Navigator, aka "Frosty" work on at Bozard's since "day one" of our ownership. Marcia and Tanya are such a joy a More

by kklempin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Tomanek
Mar 02, 2017 -

Bozard Ford Lincoln responded

Marcia and Tanya are awesome! They are always sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

March 01, 2017

Service excellence Our Ford Focus service was quick and simple. We always get in on time and the technician is very helpful. Jeff King is excellent at making everyone f More

by CAVMARIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Bozard Ford Lincoln responded

Great to hear! Jeff is always sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

March 01, 2017

Best Ford Service that I know of I just had my Ford SHO repaired and services. Jeff Sparks in service had the proper loaner ready for me. I have special needs and he went out of his w More

by wa4b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Bozard Ford Lincoln responded

Great to hear! Jeff is awesome and always wants to be sure that our customers are well taken care of and happy! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

March 01, 2017

Routine Service Easy to schedule online and pretty fast service! Only complaint was with the car wash they did after the service, left soapy water spots dried on my t More

by 2014F250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't, remember
Mar 02, 2017 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your experience with us! Our customers feedback always helps us improve in any way we can! We look forward to the opportunity to serve you again in the future!

March 01, 2017

Outstanding Service Jeff was great to deal with and explained the issue completely and accurately! I'll be back to service my F-150 again when a problem occurs. More

by SJSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Bozard Ford Lincoln responded

Jeff is great! He is always sure that our customers are well taken care of and happy! We are happy to hear you had a great experience with us and we look forward to the opportunity to serve you again in the future!

March 01, 2017

FrontEnd Work Excellent service they had my car ready when they said. Then they picked me up with courtesy van. Christian was driver very personable young man, a cr More

by MBOGDANIEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Clark
Mar 02, 2017 -

Bozard Ford Lincoln responded

Great to hear! We always want to be sure that our customers are well taken care of and happy! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

February 28, 2017

"Great LINCOLN Service dept." - Arsen MARCIA Nelson best service adviser. It really helped me. I had full service my MKS ... I won't hesitate to go to Lincoln Bozard and deal with Marc More

by Arsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 01, 2017 -

Bozard Ford Lincoln responded

Marcia is great! She is always wants to be sure her customers are happy and well taken care of! We are pleased to know you had a great experience while here with us. Thank you for taking the time to share and we look forward to the opportunity to serve you again in the future!

February 24, 2017

Service Had a minor service call but was treated like I was their only customer. I received delivery of a loaner car and was kept up to date on the completion More

by Theresa65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Forrester, Tanya Tomanek
Mar 01, 2017 -

Bozard Ford Lincoln responded

Great to hear! Marcia, Tanya and Ken are awesome! They are always sure that our customers are well taken care of and happy! We are pleased to hear that you had a great experience with us. Thank you for taking the time to share with us and we look forward to the opportunity to serve you again in the future!

February 24, 2017

Needed Explorer repaired We have always gone to Bozard and to Marcia Nelson where we have received excellent service and over the top care. We feel this dealership goes abov More

by Tomkunas, pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wilson
Mar 01, 2017 -

Bozard Ford Lincoln responded

Awesome to hear! We always want to be sure our customers get nothing but the best! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

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