About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Bozard Ford Lincoln - Service Center

4.8

2,169 Lifetime Service Reviews

540 Outlet Mall Boulevard, St. Augustine, Florida 32084

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Jeff Sparks, Assistant Service Manager, Bozard Ford Lincoln

Jeff Sparks

Assistant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mary Lata, Quick Lane Service Advisor, Bozard Ford Lincoln

Mary Lata

Quick Lane Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Angela McManaman, Quick Lane Concierge, Bozard Ford Lincoln

Angela McManaman

Quick Lane Concierge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Piper Bueno, Asst. Service Manager, Bozard Ford Lincoln

Piper Bueno

Asst. Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 07, 2018

"Superior Service Department Representative!!!"

- ou8125150

I had to drop off my Ford F150 for two safety recall repairs and an oil change/tire rotation. I had the distinct pleasure of working with Marcia Nelson in the Service Department. Ms. Nelson was extremely professional and went above and beyond to make our visit as pleasant and expeditious as possible. My wife followed me there to drop off my truck and I mentioned to Ms. Nelson that we also had a problem with the carpet in her Ford Edge, specifically an approximately 4 inch tear close to the drivers seat. As soon as Ms. Nelson checked in my truck, she immediately looked at the carpet, took photo's, and was able to order a replacement since the vehicle is still within the 3 year/30,000 mile warranty period. Ms. Nelson's customer service skills far surpass that of any service representative I have ever worked with. She possesses a fantastic attitude, great personality, and goes out of her way to far surpass service expectations of the customer. - Roger Carman

Read More

Employees Worked With

Marcia Nelson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 05, 2018

"We had both of our Ford vehicles serviced. "

- PATRONSKAJ Verified Customer

Mrs. Marcia Nelson was wonderful (as always). She is efficient and knowledgeable. We have requested her for our service even at your old location on San Marco/Ponce de Leon Blvd location. She has always kept us abreast of what was being done and called and/or emailed us if anything else had to be serviced or evaluated. Great Lady with a wonderful demeanor - it is always a pleasure seeing her! Mrs. Nelson is a great asset to your organization.

Read More

Employees Worked With

Marcia Nelson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 03, 2018

"Finally got truck fixed"

- Truck

Have 2017 Ford F-150 XLT that has a problem with hard shifts and clunked a lot since I got it new. Also recently developed a grinding noise. After visiting several dealers near where I live and getting no resolution I decided to drive the hundred miles and take it back to Bozard where I purchased the vehicle. Although all are very busy Jena, Alex, and technician Mick took the time to listen to my concerns and ensured truck was fixed right, Mick listened to my video audio and within seconds knew what the Fix was and in 30 minutes I now have a truck for the first time clunk and grind free and a pleasure to drive. I was so impressed I went and ordered a new 2019. Would highly recommend the whole Bozard team. Thanks

Read More

Employees Worked With

Jena Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alex Vecerkovic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mick

Special Offers

Low Price Tire Guarantee

Low Price Tire Guarantee Why buy tires anywhere else, when your Ford Dealer offers all of this: 13 Major Tire Brands 30-day Price Guarantee All makes and models Requires presentation of competitor's current price ad/offer on exact tire sold by dealership within 30 days after purchase. See participating dealership for details.

Service Center Photos & Amenities

  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Vending Machines
  • RV and Truck Service
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Automated Car Wash
  • Children's Play Room
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Quick Lube
  • Rental Car Service Onsite