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Bozard Ford Lincoln

St. Augustine, FL

4.9
10,694 Reviews
Bozard Ford Lincoln has gained national recognition as the recipient of numerous awards. Our dealership is a repeat Triple Crown Award winner! This is Ford Motor Company's most prestigious honor which is awarded to only the top 1% of Ford dealers in the nation. A Triple Crown Award recipient must receive Ford's President's Award, be a Top 100 Volume Dealer, and meet the Partner’s in Quality criteria. We have also been a recipient of DealerRater's Ford and Lincoln Dealer of the Year Award for the entire state of Florida based on customer reviews concerning friendliness, quality of service, and overall customer satisfaction.
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540 Outlet Mall Blvd

St. Augustine, FL

32084

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Showing 2,220 service reviews

January 19, 2026

I’m 47. That young man will run that dealership one day. A great salesman. More

by Tbryantimbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Bozard Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bozard Ford Lincoln!

December 29, 2025

Hauling our camper to St. Augustine we had a tire blow out. A very nice man in a Bozard car stopped to help us. Paul Johnson offered us his tools to use and we were able to ge More

by meganrivera
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
Dec 29, 2025 -

Bozard Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 28, 2025

Kelly is a fantastic salesperson- very accommodating and she makes sure the client is happy with the vehicle. I just love her to pieces! I highly recommend this dealership and its staff. More

by lcomas31
Recommend Dealer
Yes
Employees Worked With
Kelly Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

Bozard Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 19, 2025

I have serviced all three of our families Ford vehicles with Bozard and been pretty loyal to them. NO MORE! My wife took my sons F150 in too look at noise under drivers side wheel well (turned out to be a More

by housemj78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert from service
Mar 19, 2025 -

Bozard Ford Lincoln responded

We apologize for your experience and thank you for bringing this to our attention. Our Service Director has left a voicemail for your wife to follow up personally. Since we only have her phone number in our database, would you please contact our Service Director, Matt Norris, on his cell at 571-426-7152 so that we may work to make things right? Your feedback and satisfaction are important to us.

March 05, 2025

Absolute trash. Takes them 2 weeks to do basic maintenance with an appointment. Pay for warranty and they xxxx you over. More

by Markchristmas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Vecerkovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Rutcha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schaffner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
Mar 05, 2025 -

Bozard Ford Lincoln responded

We apologoize for your experience and thank you for bringing this to our attention. Your feedback has been shared with our Management Team and they will be reaching out to you soon to follow up personally regarding this issue.

December 17, 2024

They don’t even deserve the one star. I have written reviews in the past as I have been having issues with this dealership for YEARS. I now have to sue them because they failed to check t More

by lexidog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

At what point does writing numerous positive reviews on my experience with Gregg Steinberg become harassment??? He is one of the best salesperson I have ever met! His dedication to getting a few situatio More

by rosefallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Bozard Ford Lincoln responded

We appreciate your business and ALL the positive reviews about your experience with Gregg!

Sep 24, 2024 -

rosefallon responded

My Daughter, Tara Regan, originally referred my Son and I to Bozard. She has been friends with Letti and Bo for many years, and I can absolutely see why!!! It is obvious why Bozard is awarded #1 every year!!! Thank you for your dedication and commitment to your Community!

July 19, 2024

We delivered our car to Bozard Ford for emergency maintenance June10, 2024, and quickly learned a necessary repair exceeded what we were willing to invest in getting it back on the road. Our best sol More

by Ed Young
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Delle Donne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyll Dickenson, Senior Client Advisor
Aug 11, 2024 -

Bozard Ford Lincoln responded

Thanks for the five star review, Mr. & Mrs. Young, and for the kind words about your experience with Alex and our team. We appreciate your business and THANK YOU FOR YOUR SERVICE!

June 02, 2024

When my 2020 Explorer was taken in for recall service, we were given a 2024 Timberline loaner. The Service Department called and advised that they would not be able to get my car finished because of the Memo More

by lcbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Bozard Ford Lincoln responded

Thanks for the five star review. We appreciate YOU!

May 03, 2024

I have purchased two cars from Bozard Ford and each time it was wonderful experience. More

by UncleDaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Serverius
4.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Bozard Ford Lincoln responded

Thanks for the review. We appreciate YOU!

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