Bozard Ford Lincoln - Service Center

This is our 4th vehicle purchased or leased through Bozard Ford by our family. First three were great, sales and service is always top-notch. This F150 has been a challenge for all parties involv Bozard Ford by our family. First three were great, sales and service is always top-notch. This F150 has been a challenge for all parties involved. We had it for 10 days when the SYNC system went on the fritz. After many days and weeks of the Bozard team and Ford Engineering trying to figure out the issue, all issues were resolved and we are back on the road. Of note are Matthew Norris and Travis C. Travis kept me in the loop(for better or worse) on a daily basis. Matthew Norris reached out once we had reached the end of our patience on this matter and offered to resolve it any way possible. After all is said and done, I must say that the technician and foreman that worked on the truck did a good job(I am very picky on factory fit and finish after repairs) and Matt made things right not only by his communication but also by keeping his promises. Long story short: Bozard did right by us when a brand new truck wasn’t up to Ford’s normally high quality. More

Bozard Ford has the very best service and sellers! They work fast, nice and very convenient! They work fast, nice and very convenient! More

I recently brought my Lincoln in for some warranty work. Frank O' Quinn the service manager is great to deal with. He is a professional and did a beautiful job on my car. I highly recommend this dealership. Frank O' Quinn the service manager is great to deal with. He is a professional and did a beautiful job on my car. I highly recommend this dealership. Tony D. More

During a process of replacing my transmission I dealt with Jerilyn in the service department. She did a great job and was super helpful. She and the tech worked to get me a new transmission under my ext with Jerilyn in the service department. She did a great job and was super helpful. She and the tech worked to get me a new transmission under my extended warranty. While the work took longer, due to approvals and manpower, Jerilyn kept me aware, and she was on top of it any time I texted or emailed. The Enterprise car rent group at this dealership is also well run. I would return to Bozard. More

When I arrived at the dealership Chris walked me through the facility and showed me around, He could not have been more helpful. I will defiantly buy my next Lincoln from Chris the facility and showed me around, He could not have been more helpful. I will defiantly buy my next Lincoln from Chris More

Chris Langlois walked me through the facility and was very helpful. Frank O"Quinn did a great job with my service needs. I can't wait to come back to visit again. very helpful. Frank O"Quinn did a great job with my service needs. I can't wait to come back to visit again. More

Always a pleasure to visit Bozard. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. Friendly and helpful staff. Definitely recommend over other unnamed dealerships. More

They got my truck in and out quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. Yes they forgot to do my service, but the larger issue of the ECM was taken care of quickly. More

Larry is amazing and super knowledgeable about cars! He is honest and will get you the best deals in town! I highly recommend him for your future car! 10/10!!! He is honest and will get you the best deals in town! I highly recommend him for your future car! 10/10!!! More

A service department that is willing to listen to your issues and work with you to insure a quality service. It is hard to believe there are still service departments that go above and beyond to make sure issues and work with you to insure a quality service. It is hard to believe there are still service departments that go above and beyond to make sure you are satisfied with the service. We were in the middle of a trip they had people help take all our luggage and transfer it to a loaner so we could continue on our vacation then return a week later and transfer back to our vehicle so we could go back home. So many of people in the service department worked with us and it happened so fast I don't even remember all of them. Job well done. More