Our Focus on Customer Satisfaction
Our employees are constantly being trained. In fact, 75% of our technical staff has achieved Master Certification, the highest level of training available for Ford Motor Company Technicians. All of our Advisors have achieved Master Level Service Advisor Certification.
Bozard has the highest rating in Customer Satisfaction in northeast Florida and the top 5% in the entire country. We try very hard and we appreciate our customers recognizing this.
We have a new state-of-the-art facility with the very latest in diagnostic and repair equipment.
Our Service Manager and Advisors have achieved top honors (#1) in the prestigious Employee Excellence Award for the Florida Region. This recognition is based on training, customer handling and customer satisfaction skills.
Our Focus on Value
We constantly shop our competition to ensure that we are your best value, so that you don’t have to.
By using genuine Ford and Motorcraft brand parts you’re assured of the best quality for your money. Our highly skilled and trained technicians assure that only the parts needed are used and that the parts are installed properly.
We recommend the services that are really needed to maintain your vehicle properly and nothing more. We base our recommendations solely on Ford’s standard maintenance recommendations and special operating conditions that we have monitored and found to be the best value for our customers. (For more information click FREQUENTLY ASKED QUESTIONS)
We give you money back with our Owner Advantage Rewards Program. Earn 5% back for every dollar you spend PLUS every 5th oil change free! (For more information click OWNER ADVANTAGE)
Our Focus on Convenience
Our Quick Lane Department can meet your fast service and maintenance needs quickly, with or without an appointment, while you wait and no matter what you drive. Finally a place where you can get dealership quality service for all of your vehicles. (For more information click QUICKLANE)
We’re built and staffed for speed and efficiency. Our 32 bay climate controlled service department was designed for efficiency to service your vehicle quickly. Our parts counter is located in the shop for fast access. We employ as many certified diesel technicians as most large metro dealers.
PLUS…FREE CAR WASH WITH EVERY VISIT – JUST ASK!
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018
"A/C problem on Fiesta"
- WJBOREK Verified Customer
Our Fiesta's AC was working but after a stop and acceleration to speed, the A/C would stop working for a bit then eventually come back on. Not great here in Florida. Bozard cleared the system and replaced a part, now working great. They did have the car overnight but it wasn't a problem. They are more then happy to take you home and pick you up.
Low Price Tire Guarantee
Why buy tires anywhere else, when your Ford Dealer offers all of this:
13 Major Tire Brands
30-day Price Guarantee
All makes and models
Requires presentation of competitor's current price ad/offer on exact tire sold by dealership within 30 days after purchase. See participating dealership for details.