Bozard Ford Lincoln

Carson Fogg was the service advisor on my mustangs oil change. I was so excited to work with such and knowledgeable young man, he's extremely hard working too, I can tell! What an asset he is to the team change. I was so excited to work with such and knowledgeable young man, he's extremely hard working too, I can tell! What an asset he is to the team at Bozard!! More

No STAR — PROMISES MADE BEFORE THE SALE, DENIED AFTER THE WORK I strongly caution anyone considering major repairs at Bozard Ford to GO ELSEWHERE. Bozard Ford replaced the engine and drivetrain compone WORK I strongly caution anyone considering major repairs at Bozard Ford to GO ELSEWHERE. Bozard Ford replaced the engine and drivetrain components in my 2018 Ford Raptor. Before I approved the work, their service staff described the coverage as “bumper to bumper,” said it would be like I had “just bought the truck,” and told me I would essentially have a new drivetrain with a factory warranty. I specifically asked service advisor Mary whether the three-year, unlimited-mile warranty included the turbos and starter. I was told that it did. When I requested an itemized copy of the coverage, I was told it could be pulled up at any Ford dealership nationwide. Now that I am experiencing a turbo problem, Bozard Ford is refusing to honor the coverage as it was represented to me. Only after the work was completed did management provide a different and much narrower explanation of what was supposedly covered. That is unacceptable. If those limitations had been clearly disclosed before the repair, I could have made an informed decision about where to have the work performed. Instead, I relied on direct statements from their service department when authorizing an extremely significant repair. I gave Bozard Ford the opportunity to resolve this professionally and honor what their representative told me. Rather than stand behind those representations, they have left me fighting for coverage that I was specifically assured I had. My advice is simple: Do not rely on verbal promises from this dealership—regardless of how confidently they are made. Demand a detailed, itemized warranty document listing every covered and excluded component before authorizing any work. My experience has caused me to lose trust in Bozard Ford, and I cannot recommend their service department. More

Service advisor Angela is an absolute wonder to work with. A huge thank you to her and the service technicians who have worked on my F150. Have worked with numerous service centers over the years and I with. A huge thank you to her and the service technicians who have worked on my F150. Have worked with numerous service centers over the years and I must say if you want the best of the best, come here. More

I’m 47. That young man will run that dealership one day. A great salesman. That young man will run that dealership one day. A great salesman. More

Hauling our camper to St. Augustine we had a tire blow out. A very nice man in a Bozard car stopped to help us. Paul Johnson offered us his tools to use and we were able to ge Augustine we had a tire blow out. A very nice man in a Bozard car stopped to help us. Paul Johnson offered us his tools to use and we were able to get our spare put on and continue to the beach for our camping trip. Thanks Paul, you saved the day!!! More

Kelly is a fantastic salesperson- very accommodating and she makes sure the client is happy with the vehicle. I just love her to pieces! I highly recommend this dealership and its staff. she makes sure the client is happy with the vehicle. I just love her to pieces! I highly recommend this dealership and its staff. More