Bozard Ford Lincoln - Service Center

Work on sound system on f150 Dealing with miss Marcia is a pleasure. She is friendly attentive and ready to help solve your problem. Keeps you informed regarding what's happening Dealing with miss Marcia is a pleasure. She is friendly attentive and ready to help solve your problem. Keeps you informed regarding what's happening with your vehicle and how the work is progressing. Called us at home to let us know he status of the work being done on our vehicle. An assessed to the company. More

right on time...no waiting Had an appointment for a routine oil change with coupon...they had an extra discount applied...this synthetic oil change was about $20.00 less than th Had an appointment for a routine oil change with coupon...they had an extra discount applied...this synthetic oil change was about $20.00 less than the synthetic oil change I had on my other car last month at a local oil change garage. Very happy with the experience...would recommend to anyone. More

Great service What started out to be a crummy day for me turned out just fine thanks for Assistant Service Manager, Maria Nelson. She is just the best. What started out to be a crummy day for me turned out just fine thanks for Assistant Service Manager, Maria Nelson. She is just the best. More

True meaning of customer service After having my concerns blown off by 2 other Ford dealerships in Jacksonville I drove all the way to St. Augustine in the hopes Bozard could help. An After having my concerns blown off by 2 other Ford dealerships in Jacksonville I drove all the way to St. Augustine in the hopes Bozard could help. And boy did they! Bozard and Alex actually listened to my concerns, got me right in for service, and helped me with a rental car. They got my Escape fixed in no time and even let know me know when all my routine maintenance services were coming do. I will happily make the drive again and again to Bozard Ford in St. Augustine for everything I need from now on. More

Customer Service I was greeted immediately upon arrival and checked out in matter of minutes. The oil change and tire rotation service took approximately 1 1/2 hrs. I was greeted immediately upon arrival and checked out in matter of minutes. The oil change and tire rotation service took approximately 1 1/2 hrs. More

Excellent personalized service We have always had wonderful service from Bozard. We especially recommend Jim Duran in sales and Marcia Nelson in service. At this time we only intera We have always had wonderful service from Bozard. We especially recommend Jim Duran in sales and Marcia Nelson in service. At this time we only interacted with the service dept. More

Warranty Service After leasing our new 2016 Lincoln MKX we noticed an issue with the closing of the moon roof. Marcia Nelson is our Service Manager and we could not ha After leasing our new 2016 Lincoln MKX we noticed an issue with the closing of the moon roof. Marcia Nelson is our Service Manager and we could not have been happier with her professionalism, knowledge and communication in getting this problem resolved. Marcia Nelson did a great job and certainly pleased with the overall experience with the warranty service that we received. Thank you Marcia. John and Deborah Leahy More

Great Customer Service Marcia and Ken took great care of me, and made sure my laundry list of needs were taken care of. Thanks Marcia and Ken!! Tom Marcia and Ken took great care of me, and made sure my laundry list of needs were taken care of. Thanks Marcia and Ken!! Tom More

Great experience The service was performed in a expeditious and quality manner. Marsha was pleasant as always calling me once the service was completed. The car was The service was performed in a expeditious and quality manner. Marsha was pleasant as always calling me once the service was completed. The car was washed and ready for pickup on arrival. More